brian ramos
asked on
Computer not booting
Windows has encountered a problem communicating with a device connected to to your computer
Status 0xc00000e9
Status 0xc00000e9
SOLUTION
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Do they have access to the BIOS? It sounds like they might have gone in to the BIOS and changed the settings on the hard drive.
SOLUTION
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ASKER
Nothing external
Then a trojan or malware is a very likely cause. Re-image the PC.
You can remove malware without having to re-image. There are several virus boot CDs available on the internet. Did you check the hard drive settings in the BIOS?
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ASKER
No safe mode
The student say it just happened just so