Mark Epstein
asked on
Two apple errors plaguing me
I am getting two errors that I cannot find a solution to:
The first is whenever I open iTunes and connect my iPhone 6, I get an error that two photos cannot be copied because they cannot be found. I cannot figure out what it is referring to. How do I find out what the issue is and clear it?
The second is an error that Apple Push stopped working. IT pops up whenever Outlook opens. I tried this solution, but to no avail:
From Google search on Apple help:
The Apple Push is a part of Icloud
What you want to do to correct this issue is do the following:
Hold the windows key (looks like a flag on the keyboard) and press R
In the runbox type %appdata%
And push enter
Double click the Apple Computer Folder
Double click the Itunes folder
Right click the file "iTunesPrefs.xml" and click delete
Make sure Itunes or Icloud are not open when you delete this file
Once the file is deleted it will take care of the Push error however you will need to setup your Itunes preferences again, such as language, sync options, etc
Any ideas??
The first is whenever I open iTunes and connect my iPhone 6, I get an error that two photos cannot be copied because they cannot be found. I cannot figure out what it is referring to. How do I find out what the issue is and clear it?
The second is an error that Apple Push stopped working. IT pops up whenever Outlook opens. I tried this solution, but to no avail:
From Google search on Apple help:
The Apple Push is a part of Icloud
What you want to do to correct this issue is do the following:
Hold the windows key (looks like a flag on the keyboard) and press R
In the runbox type %appdata%
And push enter
Double click the Apple Computer Folder
Double click the Itunes folder
Right click the file "iTunesPrefs.xml" and click delete
Make sure Itunes or Icloud are not open when you delete this file
Once the file is deleted it will take care of the Push error however you will need to setup your Itunes preferences again, such as language, sync options, etc
Any ideas??
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER