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SCCM Failed to Run Task Sequence Error

Hi, We are running SCCM 2012, I am trying to deploy image for HP EliteBook G1, G2, G3.
When the task sequence starts, it goes through partitioning  the drives and then it tries to install OS where it fails, I have attached logs and screenshots....kindly assist.
SCCM1.jpg
SCCM2.jpg
smsts.log
Avatar of Michael Pfister
Michael Pfister
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Most common cause is the NIC driver is missing from your deployment. Have you enabled F8 console prompt in your boot image (https://blog.thesysadmins.co.uk/sccm-2012-sp1-enable-command-support-console-winpe.html)? If yes, press F8 before it reboots and run ipconfig.
If no IP/network card shows up add a package with matching NIC drivers to your task sequence.
Avatar of Leo

ASKER

Tried what you said, its getting a valid IP address.
Ok, after checking the log this is the point where it fails:
<![LOG[Expand a string: WinPE]LOG]!><time="16:58:08.884-600" date="05-10-2016" component="TSManager" context="" type="0" thread="1476" file="executionenv.cxx:782">
<![LOG[Executing command line: osdwinsettings.exe /config]LOG]!><time="16:58:08.884-600" date="05-10-2016" component="TSManager" context="" type="1" thread="1476" file="commandline.cpp:827">
<![LOG[============================[ OSDWinSettings.exe ]============================]LOG]!><time="16:58:08.900-600" date="05-10-2016" component="OSDWinSettings" context="" type="1" thread="1924" file="osdwinsettings.cpp:578">
<![LOG[Command line: "osdwinsettings.exe" /config]LOG]!><time="16:58:08.900-600" date="05-10-2016" component="OSDWinSettings" context="" type="0" thread="1924" file="osdwinsettings.cpp:579">
<![LOG[!sInstallType.empty(), HRESULT=80004005 (e:\nts_sccm_release\sms\framework\osdcore\infanswerfile.cpp,322)]LOG]!><time="16:58:08.900-600" date="05-10-2016" component="OSDWinSettings" context="" type="0" thread="1924" file="infanswerfile.cpp:322">
<![LOG[Failed to read installation type from environment.. Please ensure you are running this executable inside a properly configured OS Deployment task sequence.
Unspecified error (Error: 80004005; Source: Windows)]LOG]!><time="16:58:08.900-600" date="05-10-2016" component="OSDWinSettings" context="" type="3" thread="1924" file="infanswerfile.cpp:322">
<![LOG[OSD::Utility::BaseAnswerFile::CreateAnswerFile( pAnswerFile ), HRESULT=80004005 (e:\nts_sccm_release\sms\client\osdeployment\osdwinsettings\osdwinsettings.cpp,363)]LOG]!><time="16:58:08.900-600" date="05-10-2016" component="OSDWinSettings" context="" type="0" thread="1924" file="osdwinsettings.cpp:363">
<![LOG[Failed to initialize answer file.]LOG]!><time="16:58:08.900-600" date="05-10-2016" component="OSDWinSettings" context="" type="3" thread="1924" file="osdwinsettings.cpp:363">
<![LOG[ConfigureWinSettings(), HRESULT=80004005 (e:\nts_sccm_release\sms\client\osdeployment\osdwinsettings\osdwinsettings.cpp,636)]LOG]!><time="16:58:08.900-600" date="05-10-2016" component="OSDWinSettings" context="" type="0" thread="1924" file="osdwinsettings.cpp:636">
<![LOG[Failed to open the Task Sequencing Environment. Code 0x80004005. Please ensure you are running this executable inside a properly configured OS Deployment task sequence.
Unspecified error (Error: 80004005; Source: Windows)]LOG]!><time="16:58:08.900-600" date="05-10-2016" component="OSDWinSettings" context="" type="3" thread="1924" file="osdwinsettings.cpp:636">
<![LOG[Exiting with return code 0x80004005]LOG]!><time="16:58:08.900-600" date="05-10-2016" component="OSDWinSettings" context="" type="1" thread="1924" file="osdwinsettings.cpp:646">
<![LOG[Process completed with exit code 2147500037]LOG]!><time="16:58:08.900-600" date="05-10-2016" component="TSManager" context="" type="1" thread="1476" file="commandline.cpp:1123">

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Seems to be unable to crate an answer file for the Windows installation. Anything special in your task sequence regarding this hardware?
The same TS works on a different hardware?
Ok, a little further up ist unable to get package TT10001C from the DP:

<![LOG[Initializing HTTP transport.]LOG]!><time="16:58:05.702-600" date="05-10-2016" component="ApplyOperatingSystem" context="" type="0" thread="1852" file="downloadcontent.cpp:695">
<![LOG[   Setting URL = http://SCCMServer.internal/SMS_DP_SMSPKG$/TT10001C.]LOG]!><time="16:58:05.702-600" date="05-10-2016" component="ApplyOperatingSystem" context="" type="0" thread="1852" file="downloadcontent.cpp:697">
<![LOG[   Address=http://SCCMServer.internal, Scheme=http, Object=/SMS_DP_SMSPKG$/TT10001C, Port=80.]LOG]!><time="16:58:05.702-600" date="05-10-2016" component="ApplyOperatingSystem" context="" type="0" thread="1852" file="downloadcontent.cpp:724">
<![LOG[   Setting Authenticator.]LOG]!><time="16:58:05.702-600" date="05-10-2016" component="ApplyOperatingSystem" context="" type="0" thread="1852" file="downloadcontent.cpp:772">
<![LOG[Set authenticator in transport]LOG]!><time="16:58:05.702-600" date="05-10-2016" component="ApplyOperatingSystem" context="" type="0" thread="1852" file="libsmsmessaging.cpp:7751">
<![LOG[WinHttp credentials set]LOG]!><time="16:58:05.702-600" date="05-10-2016" component="ApplyOperatingSystem" context="" type="1" thread="1852" file="downloadcontent.cpp:833">
<![LOG[CLibSMSMessageWinHttpTransport::Send: URL: SCCMServer.internal:80  PROPFIND /SMS_DP_SMSPKG$/TT10001C]LOG]!><time="16:58:05.702-600" date="05-10-2016" component="ApplyOperatingSystem" context="" type="1" thread="1852" file="libsmsmessaging.cpp:8621">
<![LOG[Error. Status code 404 returned]LOG]!><time="16:58:05.703-600" date="05-10-2016" component="ApplyOperatingSystem" context="" type="0" thread="1852" file="libsmsmessaging.cpp:8984">

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ASKER

Nothing special in task sequence regarding this hardware....
Have attached the screenshot for package TT10001C, kindly let me know which option to select.
SCCM.jpg
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Michael Pfister
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nop, cant access that path, the error i am getting when trying to reach that path is;

"Network Error (dns_unresolved_hostname)

 
 Your requested host "SCCMServer.internal" could not be resolved by DNS.  
 

 If you need access to this website, please log a support call. support@com.au
But SCCMServer.internal is the name of your distribution point/SCCM Server?
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ASKER

yes that right. I changed it while posting the comment.
Can you successfully ping the full qualified name?
Avatar of Leo

ASKER

yes i can......I have attached a screenshot of the site structure for the SCCM.
SCCMFolder.jpg
Try accessing the UNC path:
\\SCCMServer.interna\SMS_DP_SMSPKG$\TT10001C

Still trying to find out why its unable to access the OS package during the task sequence...
Avatar of Leo

ASKER

The folders i can access is in the attachment i send earlier :-) the one you mentioned we dont have that path.

did you find anything so far?
Please check the deployment status of your OS package TT10001C.
Important question: can you deploy the SAME task sequence  successfully to a different hardware?
Avatar of Leo

ASKER

Yes tried on a different hardware just now, getting this error "program files for  TT10001C cannot be found on distribution point."
this error is coming even before starting the task sequence on this computer.
Whats the sistribution status of TT10001C ? Try to re-distribute it to your DPs.
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ASKER

Its giving an error that DM failed to access the source directory.
which account needs to have access for that directory?
Don't know by heart, should be the default SCCM service account. Does the source directory exist?
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ASKER

the directory exist where it was giving  error, but the one you mentioned that directory doesnt exist.

I have distributed the content, will give you an update tomorrow.
thanks.
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ASKER

Apologies, same error, didnt make any difference :-(
But now the package exists on the DP? \\SCCMServer.interna\SMS_DP_SMSPKG$\TT10001C

If yes, please get a fresh smsts.log and attach it here
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ASKER

I have tried to import drivers for HP 840 G3, these are the errors i am getting.....its not even going to point, where logs are generated;

Error: Some driver(s) can not be imported successfully. See following details.
 
  Success: The following driver(s) were imported:
•Conexant SmartAudio HD
•Conexant SmartAudio HD
•Intel(R) Management Engine Interface
•Intel(R) Active Management Technology - SOL
•Synaptics FP Sensors (WBF) (PID=003f)
•Intel(R) Wireless Bluetooth(R)
•Bluetooth Server
•Intel(R) HD Graphics 530
•Intel(R) 8 Series/C220 Chipset Family SATA AHCI Controller
•HP Universal Camera Driver
•UoIP Hub
•Conexant SmartAudio HD
•Intel WiDi Audio Device
•Intel(R) Display Audio
•Synaptics PS/2 Port TouchPad
•Realtek PCIE CardReader
•Cisco Systems VPN Adapter for 64-bit Windows
•Deterministic Network Enhancer Miniport
•Intel(R) Dual Band Wireless-AC 7265
•Intel(R) Ethernet Connection I217-LM
•Intel(R) Active Management Technology - SOL
•NXP NearFieldProximity Provider
•NXP's ProximityBased SmartCard Reader
•HP Mobile Data Protection Sensor
•Intel(R) 100 Series Chipset Family PCI Express Root Port #1 - 9D10
•Intel(R) 100 Series Chipset Family PCI Express Root Port #1 - 9D10
•Intel(R) 100 Series Chipset Family PCI Express Root Port #1 - 9D10
•Intel(R) 100 Series Chipset Family PCI Express Root Port #1 - 9D10
•Intel(R) 100 Series Chipset Family PCI Express Root Port #1 - 9D10
•Intel(R) Management Engine Interface
•Intel(R) Serial IO GPIO Host Controller - INT344B
•Intel(R) Serial IO I2C Host Controller - 9D60
•IWD Bus Enumerator
•PCI bus
•Synaptics SMBus Driver
•Intel(R) USB 3.0 eXtensible Host Controller
•Intel(R) USB 3.0 Root Hub
•HP lt4120 Snapdragon X5 LTE Download Interface
•HP USB Composite Device
•HP lt4120 Snapdragon X5 LTE Modem
•HP lt4120 Snapdragon X5 LTE Diagnostic
•HP lt4120 Snapdragon X5 LTE Network Adapter
•HP lt4120 Snapdragon X5 LTE Download Interface
•HP USB Composite Device
•HP lt4120 Snapdragon X5 LTE Modem
•HP lt4120 Snapdragon X5 LTE Diagnostic
•HP lt4120 Snapdragon X5 LTE Network Adapter
•Intel(R) 8 Series/C220 Chipset Family SATA AHCI Controller
•Intel Chipset SATA RAID Controller
•Intel(R) Display Audio
•Intel(R) Display Audio
•Intel(R) HD Graphics 530
 
  Error: Failed to import the following drivers:
•\\FileServer\app$\Drivers\HP840 GIII\Audio\Audio\X64\cisstrt.inf - The selected driver is not applicable to any supported platforms.
\\FileServer\app$\Drivers\HP840 GIII\Audio\HDAudioBusDrv\IntcAudioBus.inf - The selected driver is not applicable to any supported platforms.
\\FileServer\app$\Drivers\HP840 GIII\Audio\HDAudioOEDDrv\IntcOED.inf - The selected driver is not applicable to any supported platforms.
\\FileServer\app$\Drivers\HP840 GIII\Network\drivers\Win10x64\gnssusb.inf - The selected driver is not applicable to any supported platforms.
\\FileServer\app$\Drivers\HP840 GIII\Network\drivers\Win10x64\hpdownloadusb.inf - The selected driver is not applicable to any supported platforms.
\\FileServer\app$\Drivers\HP840 GIII\Network\drivers\Win10x86\gnssusb.inf - The selected driver is not applicable to any supported platforms.
\\FileServer\app$\Drivers\HP840 GIII\Network\drivers\Win10x86\hpdownloadusb.inf - The selected driver is not applicable to any supported platforms.
\\FileServer\app$\Drivers\HP840 GIII\Network\drivers\Win8.1x64\gnssusb.inf - The selected driver is not applicable to any supported platforms.
\\FileServer\app$\Drivers\HP840 GIII\Network\drivers\Win8.1x64\hpdownloadusb.inf - The selected driver is not applicable to any supported platforms.
\\FileServer\app$\Drivers\HP840 GIII\Network\drivers\Win8.1x86\gnssusb.inf - The selected driver is not applicable to any supported platforms.
\\FileServer\app$\Drivers\HP840 GIII\Network\drivers\Win8.1x86\hpdownloadusb.inf - The selected driver is not applicable to any supported platforms.
\\FileServer\app$\Drivers\HP840 GIII\Network\drivers\Win8x64\gnssusb.inf - The selected driver is not applicable to any supported platforms.
\\FileServer\app$\Drivers\HP840 GIII\Network\drivers\Win8x64\hpdownloadusb.inf - The selected driver is not applicable to any supported platforms.
\\FileServer\app$\Drivers\HP840 GIII\Network\drivers\Win8x86\gnssusb.inf - The selected driver is not applicable to any supported platforms.
\\FileServer\app$\Drivers\HP840 GIII\Network\drivers\Win8x86\hpdownloadusb.inf - The selected driver is not applicable to any supported platforms.
 
  Error: Some driver package(s) are updated successfully. But some are not.
Errors
      HP_8470_x64 - The SMS Provider reported an error.
HP840 - The SMS Provider reported an error.
HP840 G3 - The SMS Provider reported an error.
 
  Error: Some driver package(s) are updated on distribution points successfully. But some are not.
Errors
      HP_8470_x64 - The SMS Provider reported an error.
HP840 - The SMS Provider reported an error.
HP840 G3 - The SMS Provider reported an error.
 
  Success: Add drivers to the following boot images:
•      Boot Image x64
•      Boot Image x86
 
  Error: All boot image(s) can not be updated on distribution points.
Errors
      Boot Image x64 - The SMS Provider reported an error.
Boot Image x86 - The SMS Provider reported an error.
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ASKER

System account has full privileges on Drivers folder.
Looks like the SCCM Server has problems updating the DP.
Have a look at smsdpprov.log for Errors.
Avatar of Leo

ASKER

are you referring to these?

Error setting property (InUse) 0x80041002!      SMS Provider      6/06/2016 1:06:38 PM      7820 (0x1E8C)
Error setting property (IsBroken) 0x80041002!      SMS Provider      6/06/2016 1:06:38 PM      7820 (0x1E8C)
Error setting property (IsChild) 0x80041002!      SMS Provider      6/06/2016 1:06:38 PM      7820 (0x1E8C)
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