getting lessphp error after transferring website from one web server to another

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My bet is on folder / file ownership and permisions, if the /hermes/bosnaweb18a/b2978/ipw.m3federalcom/public_html/m3federal/wp-content/themes/theme44107/bootstrap/less/bootstrap.lessless file actually exists.

Often when moving files around on a server they end up being owned by the user doing the moving, and the web server user does not have access.

You don't mention the operating system or web server involved or one could give more specific advice.

Setting WP_DEBUG to false isn't going to fix a fatal error, but it could conceal the message, and then you wouldn't even know where to start. Bit of a pet peeve of mine - plugin and theme "developers" relying on WordPress to conceal their sloppy code by setting WP_DEBUG off.

This is also not a permalinks issue, as this is a file path, not a URL.

is the path in the error:

" /hermes/bosnaweb18a/b2978/ipw.m3federalcom/public_html/"

the new path or the old path?

ASKER

The new server it was moved to is running CENTOS 6.7 / WHM 56 BUILD 9.

the path " /hermes/bosnaweb18a/b2978/ipw.m3federalcom/public_html/", im guessing, is originating from the old server only. i do not know where that info would be coming from. to be honest, i have never really done much with our web box with any directories above public_html in a specific users account.

also if any value, the style.less.cache file permissions is 0644 (owner read / write, group read only, public read only)
the folder its in is 0755 (owner read / write / execute, group read / execute, public read / execute)

exactly the same with the other folders where the other bootstrap.less.cache file resides

It's very difficult to provide assistance with so little to go on. My guess is that the paths on the new server are not the same as the old server, and Less is configured to use "/hermes/bosnaweb18a/b2978/ipw.m3federalcom/public_html/" and so on, and the new server is "something/else/altogether/public_html" and so on.

You will need to update the Less configuration, wherever that is on your setup.

It may be hardcoded somewhere in your theme, so a search for "/hermes/bosnaweb18a/b2978/ipw.m3federalcom/public_html/" in the PHP code may yield results.

If this is all way beyond what you feel comfortable with, I suggest you request paid assistance on Gigs or Live.

SOLUTION

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chiltern-pc - i created the showroute.php file and tried opening the file in a web browser and here is the new path:

/home/m3federa/public_html

any tool you would recommend for searching multiple files for the previous paths? also any recommendations on the database utility to search with?

Mr Nettman - i will try to look at updating the Less configuration as soon as i can figure that out. i unfortunately know nothing about Less. Is that something that can be edited in the wp-admin? or is that something that needs to be modified outside of this specific account, say in the root control panel for whm?

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good to know of the stern warning. i will start backing up our entire web server before trying anything. thank you for the input. i will follow up when possible

ASKER

actually quick question, if i run this:

find /home/m3federa/public_html -type f -name '*.php'

wont it just find objects related /home and not the out dated /hermes/bosnaweb18a/b2978/? maybe i am just interpreting the command incorrectly.

The find command looks for files matching "*.php" on your new server - the path is where to look, not what to look for.

The sed command will change " /hermes/bosnaweb18a/b2978/" to "/home/m3federa/" in any files which the find command finds.

Here is a tutorial.

SOLUTION

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I may have spoken before i should have. The error still exists for some of the pages when clicking on certain links. I tried just going into wp-admin to see if i could adjust the links manually but do not see them listed anywhere. i may end up trying your guys idea anyway.

chilternpc - do you know of any documentation to attempt what you are suggesting?

Have you run both database and file changes?

Which pages are still throwing an error?

ASKER

i have yet to run the database / file changes. if there was a potentially less damaging solution i wanted to try that first. our web server has over 400 websites on it and is going to take awhile to backup (of course got disconnected on friday so i had to restart it this morning).

the biggest issue is we do have root whm access, but i am not sure i have console access to run commands on the server, so i am also trying to discover where i perform those commands.

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i ran the interconnect/it search and replace. it found 3 objects in one of the wp_jzpl tables. only error (which looks almost the same) that i am currently seeing is in multiple spots:

http://cerwebtest.net/services/
when clicking any of the links it will result in the error below:

http://cerwebtest.net/
when clicking on any of the more info links at the bottom results in same error as below:

lessphp fatal error: load error: failed to find /hermes/bosnaweb18a/b2978/ipw.m3federalcom/public_html/m3federal/wp-content/themes/theme44107/bootstrap/less/bootstrap.lesslessphp fatal error: load error: failed to find /hermes/bosnaweb18a/b2978/ipw.m3federalcom/public_html/m3federal/wp-content/themes/theme44107/style.less
Warning: Cannot modify header information - headers already sent by (output started at /home/m3federa/public_html/m3federal/wp-content/themes/CherryFramework/includes/less-compile.php:152) in /home/m3federa/public_html/m3federal/wp-includes/pluggable.php on line 1207

SOLUTION

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i did go into wp admin and attempted this because of what i thought you meant earlier. i found the cherry options and went in and clicked on each tab and hit save. before i posted here, i also tried exporting the cherry plugin content and imported to the new server, unfortunately didn't help either. just to be extra sure, i just re-logged back into wp-admin and reattempted saving this. no change unfortunately.

SOLUTION

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here is the output from the command:

root@webserver [/]# grep -r -l "/hermes/bosnaweb18a/b2978/ipw.m3federalcom"

/home/m3federa/public_html
/home/m3federa/public_html/m3federal/wp-content/themes/theme44107/bootstrap/less/bootstrap.less.cache
/home/m3federa/public_html/m3federal/wp-content/themes/theme44107/style.less.cache
/home/m3federa/public_html/dodboardofappeals/wp-content/themes/CherryFramework/update.log
/home/m3federa/public_html/dodboardofappeals/wp-content/themes/theme44107/bootstrap/less/bootstrap.less.cache
/home/m3federa/public_html/dodboardofappeals/wp-content/themes/theme44107/style.less.cache
/home/m3federa/public_html/dodboardofappeals/error_log

SOLUTION

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delete all the ones listed above? (or download them then delete rather just in case)

ASKER

i added a .bak to all the .cache files listed above. cleared browser cache and viola, it seems to be working! Thank you both so much for your help again!