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Cannot connect to Server 2012 Remote Desktop due to wrong certificate

Hi,

We’ve got RDS set up with all roles on one internal server and everything works fine when logging into the RDWeb site externally until it comes to connect and take remote control when it fails with the following error.

‘Your computer can't connect to the remote computer because the Remote Desktop Gateway server address requested and the certificate subject name do not match'

When viewing the certificate it’s the Godaddy certificate used to secure the onsite Exchange server e.g. mail.companydomain.com and not the self-signed certificate used by RD Gateway named rds.companydomain.com

Any and all help much appreciated

Gene Blake

are your certificates about to expire?

NS_SUMMIT

ASKER

Hi Gene, the self-signed certificate has 6 months left on it and the Godaddy certificate expires in September

Femern

You can check the certificate being used either through remote desktop services in server manager, or in IIS - "website" - bindings - rds.companydomain.com - edit

Could it be that the certificate was changed to the godaddy one in order to make rdweb trusted by external machines? - If this is not the issue, just change to the other certificate, restart IIS, and you should be fine.

NS_SUMMIT

ASKER

Hi Femern, thanks but the rds.companydomain.com certificate is already bound in IIS.

I'll try using the Godaddy certificate when I'm back next week

NS_SUMMIT

ASKER

I've imported the Godaddy certificate, it's status is fine and it's bound in IIS but now RDWeb is no longer accessible via a browser with the message 'This organisation's certificate has been revoked.' even though it doesn't expire until later this year and works fine with the Exchange server?

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Femern

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NS_SUMMIT

ASKER

Thanks, I've removed the certificate and will speak with Godaddy