Mac's unable to connect to the network
All, I was tasked to check out a customers issue connecting to the network with there MAC's. I am just looking for some ideas, troubleshooting steps so I can be prepared before I go. Any help would be appreciated. As far as I know they are all hard wired.
Thanks in advance!
Thanks in advance!
Brian Pringle
If they are trying to connect wirelessly, I have had issues with the Broadcom chips in the Mac and the Trendnet and DLink routers. Take a USB wireless adapter to test.
ASKER
Will do that but what if its hard wired?
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ASKER
I have a MAC but don't really have issues where I need to fix anything so I am not to familiar on where to get drivers etc.. Can you share a link?
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I am not going to the site till Tuesday of next week. So I am not sure what the issues are yet. I just wanted some ideas on what to check.
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ASKER
As I stated before I am not aware of all the issues, I just wanted some general suggestions for network connectivity issues with MACs and how to troubleshoot them.
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ASKER
Thanks folks. I will let you all know the outcome next week. :)
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ASKER
Thanks all!
So what turned out to be the problem?
ASKER
I cannot actually say, but I had the server team on the line and when they logged on to the server, I had a VNC session going on the server as well, I saw a bunch of image files, next to me I had a MACBook Pro and I brought up the boot options by pressing the Option Key and ~, and in the list of options were a bunch of globes with numbers, the same number as on the image files on the server. I just selected one of those and it brought up the Deploy Studio, we selected the build from the list and it started building.