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JohnnyD74

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Intermittent Terminal Server Login Issues

Hello Folks,

I am currently supporting a 2008 R2 terminal server and intermittently, users cannot log in. This typically occurs after a reboot after an automated patching session or a reboot by our RMM software (LabTech). I have tried restarting all the remote desktop services when this happens but the only fix seems to be rebooting the machine again.

The events I am seeing in the event log are as follows:

User generated imageUser generated image
I will be following up on this as well...but just wanted to see if anyone has experienced this before.
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Jeffrey Kane - TechSoEasy
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First you listed this in the SBS Category, but I'm assuming that an SBS has nothing at all to do with this?

Secondly, have you followed the prescribed troubleshooting for Event ID 1280?
https://technet.microsoft.com/en-us/library/ee890889(v=ws.10).aspx

Jeff
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JohnnyD74

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Hi Jeff,

Thanks for your post. I feel privileged to have your help as I know you have been a member of this community a long time and have helped a lot of people.

I realize that SBS was not the right category but I did not see any category for Terminal Server so thought SBS folks might be able to help with this...perhaps that was not good etiquette on my part.

I had not followed that article but did just now and everything checks out fine. The kicker here is that this only happens after a reboot. One thing unique about this network is that we have two OpenDNS umbrella appliances running and NS1/NS2 are pointed to these appliances. Not sure if you might be aware of any issues there.

Thanks for your help,

John
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Jeffrey Kane - TechSoEasy
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Hi Jeff,

I made the change and the problem stopped so looks like this was it.

Thanks!

John