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Outlook sending on behalf incorrectly

One user has Outlook 2010, they had an imap account for example imap@domain1.com

I then added an exchange account to the outlook profile and this account is exchange@domain2.com

Now when I try and send from imap@domain1.com it sends the email as:

EMAIL 1 <imap@domain1.com >; on behalf of; EMAIL 2 <exchange@domain2.com>

However when I send from exchange@domain2.com it is sent by exchange@domain2.com

Edward Pamias

I never setup send on behalf of that way. Usually the email boxes are on the same domain. Maybe another expert can chime in here.

Edward Pamias

How do you have this setup? Do you have 2 outlook profiles?

Dan

ASKER

Both mailboxes are different domains same provider.

They are both in the same outlook profile.

Edward Pamias

When I set this up I usually go to File, Account Settings, Account Settings, When the box appears I highlight the current mailbox, click change, more settings and add the other mailbox there. Is that how you did it?

Dan

ASKER

Yes sounds familiar

Dan

ASKER

I'm not trying to setup send on behalf of, it has just done it on its own, that is the problem I want the email addresses to work independantly

Edward Pamias

OK, then you have to use separate Outlook profiles for that. When the person opens Outlook you can have it prompt for which profile you want them to use. If you add a mailbox to one profile you will have the send on behalf of option. Unless some other expert chimes in otherwise I don't think it will work separately under the same profile.

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Dan

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Dan

ASKER

I found the solution