<div>
Thank you David. Your post highlighted some areas I need to personally focus on to gain a better understanding of the subject. <br />
<br />
Thank you for the quick feed back.<br />
<br />
J
</div>


Thank you David. Your post highlighted some areas I need to personally focus on to gain a better understanding of the subject.

Thank you for the quick feed back.

J

<div>
<div class="content wysiwyg-content">
A quick question around automation.<br />
<br />
I have been tasked with evaluating an automation suite for our Data Center to automate IT operations. However, management wants to use existing custom developed monitoring tools along with our existing service desk solution (service now) to integrate with this potential automation tool (Automation Manager)<br />
<br />
So &nbsp;I am trying to feed back to mgmt on how:<br />
- will the automation solution (automation manager) interface with these custom existing tools? <br />
- What integration options are possible?<br />
- Are the benefits tangible enough to justify such a project? <br />
<br />
Thank you for sharing your thoughts in advance.<br />
<br />
Regards,<br />
J
</div>
</div>


A quick question around automation.

I have been tasked with evaluating an automation suite for our Data Center to automate IT operations. However, management wants to use existing custom developed monitoring tools along with our existing service desk solution (service now) to integrate with this potential automation tool (Automation Manager)

So  I am trying to feed back to mgmt on how:
- will the automation solution (automation manager) interface with these custom existing tools? 
- What integration options are possible?
- Are the benefits tangible enough to justify such a project? 

Thank you for sharing your thoughts in advance.

Regards,
J

Automation tools

IT Administration is the processes and best practices for programming and development, and incorporates methodologies for managing activities and projects. Common methodologies include waterfall, prototyping, iterative and incremental development, spiral development, rapid application development, extreme programming and various types of agile methodology. The life-cycle "model" is a more general term for a category of methodologies, and a software development "process" a more specific term to refer to a specific process chosen by a specific organization.

IT Administration

Network design and methodology, also known as network architecture, is the design of a communication network. It is a framework for the specification of a network's physical components and their functional organization and configuration, its operational principles and procedures, as well as data formats used in its operation. In telecommunication, the specification of a network architecture may also include a detailed description of products and services delivered via a communications network, as well as detailed rate and billing structures under which services are compensated.

Network Architecture

A consultant is a professional who provides professional or expert advice in a particular area such as security (electronic or physical), management, education, accountancy, law, human resources, marketing and public relations, finance, engineering, science or any of many other specialized fields.

Consulting

Network Management involves issues that are independent of specific hardware or software, including email policies, upgrade planning, backup scheduling and working with managed service providers for Desktop-As-A-Service (DaaS), Software-As-A-Service (SaaS) and the like through the use of tools, coupled with manufacturer standards, best practice guidelines, policies and procedures plus all other relevant documentation. Network management also includes monitoring, alerting and reporting, management reporting, planning for device or service updates, the backup of configurations, the setting of key performance indicators and measures (KPIs/KPMs), associated service level agreements and problem records as part of the IT Service Management (ITSM) framework.

Network Management

Network Operations includes asset management, help-desk supervision, security and user policies, infrastructure administration and anything else that affects the operation of your network. Discussions will include those of best practices in platforms, configurations, performance, security and accounting.