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Make a new, test Windows User Profile (Account). log into the new account and test. This is easy to do and will let you know if a profile error exists.
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Make a new, test Windows User Profile (Account). log into the new account and test. This is easy to do and will let you know if a profile error exists.

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If it is the profile how can that be fixed because creating a new pofile is not the route we can take
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If it is the profile how can that be fixed because creating a new pofile is not the route we can take

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Profiles cannot be repaired. If testing indicates profile error, the only fix is to back up the data, delete the profile and re-create.
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Profiles cannot be repaired. If testing indicates profile error, the only fix is to back up the data, delete the profile and re-create.

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Take a look in Task Manager and see if something is running a really high CPU usage when you print. You did have her try it from a fresh boot didn't you?
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Take a look in Task Manager and see if something is running a really high CPU usage when you print. You did have her try it from a fresh boot didn't you?

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This is what worked and did not have the build a new profile.
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This is what worked and did not have the build a new profile.

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A client called today saying she could not print. In troubleshooting anything you send to print regardless of the printer i select and set as default fails. I tried a PDF, Excel file and Word doc. Once you select print that doc freezes and goes to not responding. But if I send a test page the any printer it prints. I checked her spooler and it is running. I'm a little stomp as this is machine specific to that one user.<br />
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Thanks in advanced for our input
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A client called today saying she could not print. In troubleshooting anything you send to print regardless of the printer i select and set as default fails. I tried a PDF, Excel file and Word doc. Once you select print that doc freezes and goes to not responding. But if I send a test page the any printer it prints. I checked her spooler and it is running. I'm a little stomp as this is machine specific to that one user.

Thanks in advanced for our input

Printing causes apps to not respond

A printer is a peripheral which makes a persistent human readable representation of graphics or text on paper or similar physical media. Traditional printers are being used more for special purposes, like printing photographs or artwork, and are no longer a must-have peripheral; 3D printing has become an area of intense interest, allowing the creation of physical objects. An image scanner is a device that optically scans images, printed text, handwriting, or an object, and converts it to a digital image. Hand-held scanners, where the device is moved by hand, have evolved from text scanning "wands" to 3D scanners used for industrial design, reverse engineering, test and measurement, orthotics, gaming and other applications.