Edward Pamias
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Windows 10 after a few weeks causing my keyboard and mouse to lock up.
In the beginning everything was fine and like the original issue I had when Windows 10 (I went back to WIN 7 now back to Win 10) was installed my keyboard and mouse keep locking up. I made no changes and I have not seen an update in many days. I am using a logitech wireless mouse and keyboard. Yes I swapped out for a wired keyboard and mouse I still have the same issue. Any ideas??
ASKER
Thanks John, I just did a full backup of all my data. All my apps are the latest. I will try these steps after work and see how it goes.
Please let us know. If you decide to re-load applications, load Microsoft Office first, then Adobe, then wait a bit.
It is allow possible Windows 7 Driver helper applications are causing the issue, so may sure these are uninstalled.
I would test with as few applications loaded as I could. That helps me narrow down errors.
It is allow possible Windows 7 Driver helper applications are causing the issue, so may sure these are uninstalled.
I would test with as few applications loaded as I could. That helps me narrow down errors.
ASKER
This is the 3rd time I am doing this. The first time was an upgrade, the second time I used the tool to do a clean install, this time Windows 7 was upgraded again and back to my original problem with keyboard and mouse issues. Is there a tool out there that I can use to see if I need a bios update. I have a gigabyte motherboard in this machine, with an Intel I7 processor.
See if you can get (from the manufacturer) BIOS, Chipset and Video upgrades that you can apply.
ASKER
John, I think I am going back to Win 7. What was the solution you had to stop Win 10 from installing. I will accept that as the fix for my problem here. Thanks again for the help!
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ASKER
Thanks John!
You are very welcome and I was happy to help.
ASKER
John if I could give you 1000 points I would. Who new it was this easy to block Windows 10. :)
Thanks! I discovered GWX Control Panel in trying to ensure my Windows 7 Virtual Machine did not ever upgrade.
You can try a few things. The first two I do not think will resolve it.
1. SFC /SCANNOW from an admin command prompt. Allow to complete, restart and test.
2. DISM.exe /Online /Cleanup-Image /Restorehealth (takes 15 - 20 minutes). Restart and test.
3. Windows 10 allows you to do a fresh install from the Media Creation Link. You can and should keep data. You can decide whether to keep applications (and potentially a legacy application) or to not keep applications, test and install applications after, making sure each application is the newest version.
https://www.microsoft.com/en-us/software-download/windows10
When you do this, drivers are installed in the step for deciding what to keep.
I have used this method and it has fixed problems for me.