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shareef_yassin

asked on

caller ID is 0

Dear Sir,
i installed primacell to my VG router it is working MGCP with the call manger 10.5 and the caller id of the inbound calls show as O the below the configuration of the port that are connected to the primacell:
voice-port 0/1/3
 cptone EG
 timing hookflash-out 50
 timing guard-out 1000
 impedance complex2
 description line#8
 caller-id enable
 caller-id mode DTMF start A end D
 caller-id alerting ring 2

and ceck the below debugs:









*Jun  1 08:36:29.816: htsp_dsp_message: SEND_SIG_STATUS: state=0x0 timestamp=212
19 systime=463530589
*Jun  1 08:36:29.816: htsp_process_event: [0/1/3, FXOLS_ONHOOK, E_DSP_SIG_0000]f
xols_onhook_ringing
*Jun  1 08:36:29.816: htsp_timer - 125 msec
*Jun  1 08:36:29.944: htsp_process_event: [0/1/3, FXOLS_WAIT_RING_MIN, E_HTSP_EV
ENT_TIMER]fxols_wait_ring_min_timer
*Jun  1 08:36:29.944: htsp_timer - 10000 msec
*Jun  1 08:36:29.944: htsp_timer3 - 5600 msec
*Jun  1 08:36:29.944: [0/1/3] htsp_start_caller_id_rx: Warning!! DTMF callerid r
equires line reversal alerting.
*Jun  1 08:36:29.944: [0/1/3] htsp_start_caller_id_rx:Mode DTMF. Alerting 0x4
*Jun  1 08:36:29.944: htsp_start_caller_id_rx create dsp_stream_manager
*Jun  1 08:36:29.944: [0/1/3] htsp_dsm_create_success  returns 1
*Jun  1 08:36:30.716: htsp_dsp_message: SEND_SIG_STATUS: state=0x6 timestamp=221
15 systime=463530679
*Jun  1 08:36:30.716: htsp_process_event: [0/1/3, FXOLS_RINGING, E_DSP_SIG_0110]
*Jun  1 08:36:30.900: htsp_dsp_message: SEND_SIG_STATUS: state=0x4 timestamp=223
02 systime=463530697




*Jun  1 08:13:44.580: //-1/97C2E76E83CF/CCAPI/cc_api_display_ie_subfields:
   cc_api_call_setup_ind_common:
   cisco-username=
   ----- ccCallInfo IE subfields -----
   cisco-ani=
   cisco-anitype=0
   cisco-aniplan=0
   cisco-anipi=0
   cisco-anisi=0
   dest=
   cisco-desttype=0
   cisco-destplan=0
   cisco-rdie=FFFFFFFF
   cisco-rdn=
   cisco-rdntype=0
   cisco-rdnplan=0
   cisco-rdnpi=0
   cisco-rdnsi=0
   cisco-redirectreason=0   fwd_final_type =0
   final_redirectNumber =
   hunt_group_timeout =0

*Jun  1 08:13:44.580: //-1/97C2E76E83CF/CCAPI/cc_api_call_setup_ind_common:
   Interface=0x3D93D248, Call Info(
   Calling Number=,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Scree
ned, Presentation=Allowed),
   Called Number=(TON=Unknown, NPI=Unknown),
   Calling Translated=FALSE, Subscriber Type Str=RegularLine, FinalDestinationFl
ag=TRUE,
   Incoming Dial-peer=99901993, Progress Indication=ORIGINATING SIDE IS NON ISDN
(3), Calling IE Present=FALSE,
   Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID Transparent=FALS
E), Call Id=-1
*Jun  1 08:13:44.580: //-1/97C2E76E83CF/CCAPI/ccCheckClipClir:
   In: Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Present
ation=Allowed)
*Jun  1 08:13:44.580: //-1/97C2E76E83CF/CCAPI/ccCheckClipClir:
   Out: Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presen
tation=Allowed)
*Jun  1 08:13:44.580: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Jun  1 08:13:44.580: :cc_get_feature_vsa malloc success
*Jun  1 08:13:44.580: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Jun  1 08:13:44.580:  cc_get_feature_vsa count is 1
*Jun  1 08:13:44.580: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Jun  1 08:13:44.580: :FEATURE_VSA attributes are: feature_name:0,feature_time:5
69836840,feature_id:917
*Jun  1 08:13:44.580: //917/97C2E76E83CF/CCAPI/cc_api_call_setup_ind_common:
   Set Up Event Sent;
   Call Info(Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, P
resentation=Allowed),
   Called Number=(TON=Unknown, NPI=Unknown))
*Jun  1 08:13:44.584: //917/97C2E76E83CF/CCAPI/cc_process_call_setup_ind:
   Event=0x228296E8
*Jun  1 08:13:44.584: //917/97C2E76E83CF/CCAPI/cc_process_call_setup_ind:
   >>>>CCAPI handed cid 917 with tag 99901993 to app "MGCPAPP"
*Jun  1 08:13:44.584: //917/97C2E76E83CF/CCAPI/ccCallSetContext:
   Context=0x21F697A0
*Jun  1 08:13:44.584: //917/97C2E76E83CF/CCAPI/ccCallSetupAck:
   Call Id=917
*Jun  1 08:13:44.584: //917/97C2E76E83CF/CCAPI/cc_api_set_transfer_info:
   Transfer Number=, Transfer Reason=0x0
*Jun  1 08:13:44.584: //917/97C2E76E83CF/CCAPI/ccCallConnect:
   Progress Indication=NULL(0), Data Bitmask=0x0
*Jun  1 08:13:44.584: //917/97C2E76E83CF/CCAPI/ccCallConnect:
   Call Entry(Connected=TRUE, Responsed=TRUE)
*Jun  1 08:13:44.588: //917/97C2E76E83CF/CCAPI/ccCallModify:
   Nominator=0x1, Params=0x3DCA9DF8, Call Id=917
*Jun  1 08:13:44.588: //-1/xxxxxxxxxxxx/CCAPI/ccIFCallSetupRequestPrivate:
   Interface=0x22684E48, Interface Type=9, Destination=0.0.0.0, Mode=0x9,
   Call Params(Calling Number=,(Calling Name=)(TON=Unknown, NPI=Unknown, Screeni
ng=Not Screened, Presentation=Allowed),
   Called Number=(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,
   Subscriber Type Str=, FinalDestinationFlag=FALSE, Outgoing Dial-peer=0, Call
Count On=FALSE,
   Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Appl
Avatar of noci
noci

that would indicate that the caller has set the  CLIR (Calling Line Restriction) flag on a call.
Meaning the receipient cannot see the number.
Avatar of shareef_yassin

ASKER

so the problem from primacell
The complete story is you need CLIP (Caller Line Identification Presentation) service from you provider.
which enables you to receive the number.   So if you see from some and not from others then it's not your
providers problem.   [ CLIP is added for free in most EU , US, CA ].
Then there are organisation that dont want their number shown... (Commercial, some people that have a secret number and don't want to giveit away with each call) to CLIR is also allowed.
Meaning that the caller can say if the CLI should be passed on or not. Note the Phone company DOES have the number anyway, but only passes on a 0 if CLIR  is set.

Then it may also be a badly configured PBX which doesn't give the right numbers to its upstream exchange.
So it may not be the problem of YOUR phone provider.
dear Sir,
i plug Analog IP phone with the primacell and the caller ID shown so the problem i believe in call manager
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