FreePBX Asterisk Cisco ATA-187 Unable to make calls

Check the dial pattern in the Cisco ATA -- This is not loaded into the device like the phones, but rather has to be set through the GUI interface.

http://www.manualslib.com/manual/27753/Cisco-Ata-186.html?page=108

How do I enter the dialplan?

use a browser and go to the menu item on the ATAs GUI.

Below is the only GUI for the ATA I know of and I do not see where to enter a dailplan:
ATAGUI.bmp

I understand now...
You are talking about the ATA 186.
There is no /dev for the 187. The 187 gets it's dialplan from an XML on the TFTP.

I enabled SSH on the 187 and captured the log from trying to dial a number, and I should be able to figure it out from there.

I grabbed an 186 from the graveyard and set it up. It works. Putting ATA 187 on back burner for now and deploying ATA 186

Sorry,

   As I said it's been awhile.  

   In the XML file you should see this line --   <dialTemplate>dialplan.xml</dialTemplate>

  What is in your dialplan.xml --

   It's the template Match that is the magic -

<?xml version="1.0" encoding="UTF-8"?>
<DIALTEMPLATE>
<TEMPLATE MATCH="..." Timeout="1" User="Phone"></TEMPLATE>
<TEMPLATE MATCH="...." Timeout="2" User="Phone"></TEMPLATE>
<TEMPLATE MATCH="......." Timeout="1" User="Phone"></TEMPLATE>
<TEMPLATE MATCH="1.........." Timeout="1" User="Phone"></TEMPLATE>
<TEMPLATE MATCH="*" Timeout="15"></TEMPLATE> 
</DIALTEMPLATE>

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Look at the DIAL PLAN NOTES  notes HERE -
http://www.voip-info.org/wiki/view/Asterisk+phone+cisco+7970+SIP

This is the dailplan that I am using for testing and it goes to busy after you dial the first digit.

<?xml version="1.0" encoding="utf-8"?>
<DIALTEMPLATE>
    <TEMPLATE MATCH="*" Timeout="10" />
</DIALTEMPLATE>

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Fixed IT!!!!!

I added a new dial plan just for the ATAs. Called it atadialplan.xml. In the config file for the ATA I pointed them to the new dial plan. In the dialplan I did not have any lines with * or a # and it worked.

<?xml version="1.0" encoding="utf-8"?>
<DIALTEMPLATE>
    <TEMPLATE MATCH="1.." TIMEOUT="3" />
    <TEMPLATE MATCH="2.." TIMEOUT="3" />
    <TEMPLATE MATCH="4.." TIMEOUT="3" />
    <TEMPLATE MATCH="......." TIMEOUT="5" />
    <TEMPLATE MATCH=".........." TIMEOUT="5" />
    <TEMPLATE MATCH="1.........." TIMEOUT="5" />
</DIALTEMPLATE>

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I will play with it some more and try to see what it is it does not like.