saintjamestkob
asked on
IP address incorrect
I allowed the Windows 10 update. When I did, the LAN is no longer recognized. It keeps saying the ip address is incorrect. I check to make sure the options said automatic IP generation. I tried to disable, enable the LAN. I deleted it, reinstalled it, and then even uninstalled Win 10, i.e. reverted back to 7. No go. Still can't get that PC onto the internet. It is hard-wired and not wireless. Reset the modem, etc. It says it recognizes an unidentified network, a public network.
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Even if it is set up as a Public network, you should be able to get to the internet.
I'd suggest the following tests:
start
run
ipconfig
ping <put in the default gateway address from the line above>
ping 4.2.2.2
ping google.com
If you post the results of this, it may point us to a solution.
I'd suggest the following tests:
start
run
ipconfig
ping <put in the default gateway address from the line above>
ping 4.2.2.2
ping google.com
If you post the results of this, it may point us to a solution.
I would go to the computer manufacturer's web site and download the latest NIC drivers. Then open a command prompt and do a:
ipconfig /release <enter>
ipconfig /renew <enter>
See if either report back an error
ipconfig /release <enter>
ipconfig /renew <enter>
See if either report back an error
ASKER
The first one worked fine. Thanks! I didn't have to go into the rest of them. Thanks again.
Pl select the solution that solved your problem and award points to close the question...
ASKER
Thanks for the help. I didn't realize I hadn't closed the question.
"The first one worked fine." Which one?
https://www.photosync-app.com/photosync/en/help/connectivity/answers/how-to-change-the-windows-10-network-type-from-public-to-private.html
Good Luck!