Joseph Salazar
asked on
ScanSnap S1300i Install Errors
Just installed a ScanSnap S1300i.
Got the Errors posted below
Removed the software and downloaded the latest and greatest and still got the same errors.
what would be causing this?
Cjoego
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Got the Errors posted below
Removed the software and downloaded the latest and greatest and still got the same errors.
what would be causing this?
Cjoego
Error-1.PNG
Error-2.PNG
error-3.PNG
error-4.PNG
What OS are you running? I would first try a chkdsk on the boot partition.
SOLUTION
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ASKER
Note: This is a brand new Dell Running Windows 10
Scan Snap was working prior to a Malware infection.
Malware attached it'self to the scan snap software
Used the CD Uninstaller or Clean.exe program to remove the software
and re-installed Fresh from the internet
These Errors are related to the ScanSnap Manager
and you cannot scan unless these are loaded in memory
Scan Snap was working prior to a Malware infection.
Malware attached it'self to the scan snap software
Used the CD Uninstaller or Clean.exe program to remove the software
and re-installed Fresh from the internet
These Errors are related to the ScanSnap Manager
and you cannot scan unless these are loaded in memory
SOLUTION
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i also recommend Roguekiller : http://majorgeeks.com/RogueKiller_d6983.html
ASKER
Ran roug killer and still cannot install
So at this point you have run Malwarebytes, Adwcleaner and RogueKiller? Please confirm.
ASKER
Yep and also ran superantispyware
ok
can be the system is corrupt
so: remove the software, then run sfc or a repair install:
http://www.sevenforums.com/tutorials/3413-repair-install.html REPAIR
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
can be the system is corrupt
so: remove the software, then run sfc or a repair install:
http://www.sevenforums.com/tutorials/3413-repair-install.html REPAIR
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
Before re-installing I would try logging in as a different user, perhaps the actual administrator, and try installing. It could be that the malware damaged the profile.
ASKER
Tried even installing it in safe mode,
Installed on my laptop and the scanner ran fine,
Installed on my laptop and the scanner ran fine,
does your laptop have the same OS as this pc?
ASKER
Yes
ASKER
I was told to do this
Correction just fixed it. Delete the dashboard.exe directory in C:\users\administrator\app data\local \microsoft _corporati on. When you run dashboard it will get corrected. I was getting a fatal error something to due with a bad variable in the user.cfg file in that directory.
Correction just fixed it. Delete the dashboard.exe directory in C:\users\administrator\app
ASKER
ignore last post I posted it to the wrong question
if running win7, try running sfc, or a repair - the scanners may have removed too much
http://www.sevenforums.com/tutorials/3413-repair-install.html REPAIR
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
you can also try a system restore to a date it was ok
http://www.sevenforums.com/tutorials/3413-repair-install.html REPAIR
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
you can also try a system restore to a date it was ok
ASKER
I Did everything you guys said to do...
what Fixed the problem is to create a New Profile and then do the install
Moved all data from infected profile to New profile and everything works
what Fixed the problem is to create a New Profile and then do the install
Moved all data from infected profile to New profile and everything works
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