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Well what kind of migration did you perform? Some methods will not migrate contacts. Can they see the contacts in Outlook or OWA?
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Well what kind of migration did you perform? Some methods will not migrate contacts. Can they see the contacts in Outlook or OWA?

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Only some of the user contacts are appearing. I started to wonder if the phone might have overwrote the contacts in some way as quite strangely as soon as the mailbox migrated users reported a loss of contacts on their phone. I expected no change in the phone until the old mail profile was deleted from the phone.
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Only some of the user contacts are appearing. I started to wonder if the phone might have overwrote the contacts in some way as quite strangely as soon as the mailbox migrated users reported a loss of contacts on their phone. I expected no change in the phone until the old mail profile was deleted from the phone.

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Users are reporting contacts are being deleted from their mailbox and phone after migrating to Office 365. We use an MDM solution to push the mail config to the phone. Has anyone encountered this on Office 365 migrations?
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Users are reporting contacts are being deleted from their mailbox and phone after migrating to Office 365. We use an MDM solution to push the mail config to the phone. Has anyone encountered this on Office 365 migrations?

Office 365 migration missing contacts MDM

Office 365 is a group of software plus services subscriptions that provides productivity software and related services to its subscribers. Office 365 allows the use of Microsoft Office apps on Windows and OS X, provides storage space on Microsoft's cloud storage service OneDrive, and grants 60 Skype minutes per month. Office 365 includes e-mail and social networking services through hosted versions of Exchange Server, Skype for Business Server, SharePoint and Office Online, integration with Yammer, as well as access to the Office software. All of Office 365's components can be managed and configured through an online portal; users can be added manually, imported from a CSV file, or Office 365 can be set up for single sign-on with a local Active Directory using Active Directory Federation Services.

Microsoft 365

A smartphone or smart phone is a mobile phone with an advanced mobile operating system that combines features of a personal computer operating system with other features useful for mobile or handheld use. They typically combine the features of a cell phone with those of other popular mobile devices, such as personal digital assistant (PDA), media player and GPS navigation unit. Most smartphones can access the Internet, have a touchscreen user interface, can run third-party apps, music players and are camera phones. Most Smartphones produced from 2012 onwards also have high-speed mobile broadband 4G LTE internet, motion sensors, and mobile payment mechanisms.