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jskfanFlag for Cyprus

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Exiting Full Screen Mode message

Each Time I VPN to  My workstation located at the office then login to the workstation (Windows 7)
I get the message shown in the screenshot...and I cannot get rid of it..

Any help

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John
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Yes Citrix VPN
 HKCU/software/citrix/ica client/keyboard mappings/tips

Is this on my laptop from home
 or on my workstation at the office that I am remoting to with RDP
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ASKER

I looked at this key yesterday on the workstation at the office:
  HKCU/software/citrix/ica client/keyboard mappings/tips

but could not find it
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You need to set that registry key at your home device, the one running the Citrix Receiver (I assume you are using). The Shift-F2 is typical for that receiver. But the "Do not show .." should set the same key, IIRC.
Try uninstalling the VPN client, shut down, start up and install again. Does that help?

Consider another VPN client if not. I use NCP Secure Entry. Bomb Proof.
John, a different VPN client is no option when using Citrix Receiver - it works like a RDP connection, wth published apps and so on. It also is automatically installed as soon as you connect to the web portal.
However, a deinstall/install cycle does no harm, and could fix the issue with a non-sticky "Do not prompt" setting - if it is one.
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ASKER

I have windows 10 at home, I do not see this key:
   HKCU/software/citrix/ica client/keyboard mappings/tips
all I see is :   HKCU/software/citrix/ica client/
and other stuff under ica client, no keyboard word
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not found:
[HKEY_CURRENT_USER\Software\Citrix\ICA Client\Keyboard Mapping\Tips]
Make the key and add the DWORD. or if you see it on the workstation at the Office then export it and import it at home.
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ASKER

For some reason the error is gone
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Erik Peters

# citrix_HotkeyTipsRegPatch.ps1
# created by Erik Peters
# solves the problem of the citrix hotkey tip crashing the session
# this will create the key if it does not exist, and/or inject the updated DWORD hex value to turn the hotkey tip off

$registryPath = "HKCU:\Software\Citrix\ICA Client\Keyboard Mapping\Tips"
$Name = "In full screen mode"
$value = "20070313"
IF(!(Test-Path $registryPath))

  {

    New-Item -Path $registryPath -Force | Out-Null

    New-ItemProperty -Path $registryPath -Name $name -Value $value -PropertyType DWord -Force | Out-Null
    
    } ELSE {

    New-ItemProperty -Path $registryPath -Name $name -Value $value -PropertyType DWord -Force | Out-Null
    
    }

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