suhaib79
asked on
Social media sentiment & analytic tool
We are looking for social media analytic tool (one tool) that supports the following:
1- it can automatically pull data periodically from certain Facebook page and Twitter account , then
2- it can analyze data statistically and sentimentally .
3- its sentiment engine can be updated by adding custom user keywords.
4- it can categorize posts by topic like ( maintenance, service, news, complaint... )
5- it can provide result as structured raw data , so we can build custom reports based on provided data on other platform ,for example:
list of posts [ post id,Post ,Topic (or category) , sentiment analysis for comments(# of positive . # of neutral , # of negative ) , # of like , # of share ,Created date...]
list of analyzed comments for each post [ Post ID,Comment , sentiment (positive , neutral , negative ) , Created date, location .... ]
1- it can automatically pull data periodically from certain Facebook page and Twitter account , then
2- it can analyze data statistically and sentimentally .
3- its sentiment engine can be updated by adding custom user keywords.
4- it can categorize posts by topic like ( maintenance, service, news, complaint... )
5- it can provide result as structured raw data , so we can build custom reports based on provided data on other platform ,for example:
list of posts [ post id,Post ,Topic (or category) , sentiment analysis for comments(# of positive . # of neutral , # of negative ) , # of like , # of share ,Created date...]
list of analyzed comments for each post [ Post ID,Comment , sentiment (positive , neutral , negative ) , Created date, location .... ]
ASKER
As I saw the Meltwater is used to crawl data from different web resources , not specific page.
IBM's Social Sentiment, we need one-in-all tool that is fed with data automatically and analyze data sentimentally
IBM's Social Sentiment, we need one-in-all tool that is fed with data automatically and analyze data sentimentally
This question needs an answer!
Become an EE member today
7 DAY FREE TRIALMembers can start a 7-Day Free trial then enjoy unlimited access to the platform.
View membership options
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
Meltwater
https://www.meltwater.com/products/
or:
IBM's Social Sentiment:
https://www.ibm.com/analytics/in/en/conversations/social-sentiment.html