Can't write to Printer in Procomm V4.8

Hi,
  I have users who use Procomm V4.8 as Terminal Emulation Program to connect to Linux Server.
  They used to be able to print what is on the screen by selecting the area using the mouse (by dragging), right click on the mouse and select "Copy to Printer".

  This method stopped working on a couple of computers for no good reason other than I upgraded all these Windows 7 PCs to Windows 10 recently. These computers have joined the domain.
  I went over to several other workstations this morning and I was able to select the area and print it like they always have been able to.

 I don't know if this is Windows function or Procomm function and I don't know what to look for.
 Again all workstation PCs have same Procomm v4.8 and running Windows 10.


 I found the article below on Google and tried, but to no avail.

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I have had several users complain about getting the "cannot write to printer" in Procomm when highlighting text and trying to "copy to printer". We started getting the complaint after joining computers to our domain and not giving the users administrative rights on the pc. To resolve the issue, this is what I did:

-      Give domain users full control in the registry on HKLM\Software\Microsoft\Tracing
-      Give domain users full control in the registry on HKLM\Software\Symantec\Procomm Plus\CurrentVersion\FAPI\Tapi  (* I could not find this in registry)
-      Give domain users modify rights on C:\windows\temp
-      Give domain users modify rights on C:\windows\pw5.ini
-      Give domain users modify on c:\documents and settings (not on the user folders beneath)
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