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Distrubing spam? Or malware? Or something else. Email being received with same name as sender/owner of PC.

Hotmail account johndoe@hotmail.com is sending Viagra and Cialis emails to johndoe@hotmail.com.  
Is this a virus, malware, rootkit?   Very annoying and disturbing.
John Doe has Windows 7, SP2, Latest Norton internet security,  

The owner of johndoe@hotmail.com has changed password numerous times, ran malware bytes and has Norton --latest version--loaded.
What is causing this? How to solve?
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Dave Baldwin
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Thank you all!