Link to home
Start Free TrialLog in
Avatar of James Hancock
James HancockFlag for United States of America

asked on

My Canon MX922 is printing only in yellow

My Canon MX922 is printing only in yellow. I have had it about 6 weeks and had no trouble so far.
I thought it might have reacted to the settings of 400% enlargement and +4 intensity, so I reset to normal, and still got only yellow.
All my colors are fresh. Infact the yellow is now the lowest of them all.

just want to add that i use a macbook pro, wireless, though all of this I was doing manually.
Avatar of John
John
Flag of Canada image

I have had it about 6 weeks .. All my colors are fresh

Try uninstalling and reinstalling the driver to see if that fixes it.
Can you try the Printer of a different computer?

Ask the vendor about servicing it under warranty. As likely as not, there is a hardware issue.
Avatar of Michael Best
The printer should have SD card or Bluetooth or USB from camera support (as most modern printer do have this)
Try printing from flash memory or Bluetooth or USB from camera to see if its hardware related...if so then RMA the printer for free replacement or refund under warranty.
Reset your printer to Factory Defaults and re-install driver.
ASKER CERTIFIED SOLUTION
Avatar of rindi
rindi
Flag of Switzerland image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
I think 3 of us said "replace the printer"