troubleshooting Question

Microsoft Office Event Error

Avatar of Paul Quintana
Paul QuintanaFlag for United States of America asked on
Microsoft Office
6 Comments1 Solution4781 ViewsLast Modified:
I get this error message several times a day. I have Windows 7 Pro SP1 X64 (completely up-to-date) I have looked all over and can't find the answer.

Log Name:      Application
Source:        SideBySide
Date:          6/28/2016 9:01:33 AM
Event ID:      35
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Titan
Description:
Activation context generation failed for "C:\Program Files (x86)\Microsoft Office\root\Office16\lync.exe.Manifest".Error in manifest or policy file "C:\Program Files (x86)\Microsoft Office\root\Office16\UccApi.DLL" on line 1. Component identity found in manifest does not match the identity of the component requested. Reference is UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0". Definition is UccApi,processorArchitecture="x86",type="win32",version="16.0.0.0". Please use sxstrace.exe for detailed diagnosis.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="SideBySide" />
    <EventID Qualifiers="49409">35</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2016-06-28T15:01:33.000000000Z" />
    <EventRecordID>4425</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Titan</Computer>
    <Security />
  </System>
  <EventData>
    <Data>UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0"</Data>
    <Data>UccApi,processorArchitecture="x86",type="win32",version="16.0.0.0"</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>C:\Program Files (x86)\Microsoft Office\root\Office16\lync.exe.Manifest</Data>
    <Data>C:\Program Files (x86)\Microsoft Office\root\Office16\UccApi.DLL</Data>
    <Data>1</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
  </EventData>
</Event>
ASKER CERTIFIED SOLUTION
Davis McCarn
Owner

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