asked on

Microsoft Office Event Error

I get this error message several times a day. I have Windows 7 Pro SP1 X64 (completely up-to-date) I have looked all over and can't find the answer.

Log Name: Application
Source: SideBySide
Date: 6/28/2016 9:01:33 AM
Event ID: 35
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Titan
Description:
Activation context generation failed for "C:\Program Files (x86)\Microsoft Office\root\Office16\lync.exe.Manifest".Error in manifest or policy file "C:\Program Files (x86)\Microsoft Office\root\Office16\UccApi.DLL" on line 1. Component identity found in manifest does not match the identity of the component requested. Reference is UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0". Definition is UccApi,processorArchitecture="x86",type="win32",version="16.0.0.0". Please use sxstrace.exe for detailed diagnosis.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="SideBySide" />
<EventID Qualifiers="49409">35</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-06-28T15:01:33.000000000Z" />
<EventRecordID>4425</EventRecordID>
<Channel>Application</Channel>
<Computer>Titan</Computer>
<Security />
</System>
<EventData>
<Data>UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0"</Data>
<Data>UccApi,processorArchitecture="x86",type="win32",version="16.0.0.0"</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>C:\Program Files (x86)\Microsoft Office\root\Office16\lync.exe.Manifest</Data>
<Data>C:\Program Files (x86)\Microsoft Office\root\Office16\UccApi.DLL</Data>
<Data>1</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>

Davis McCarn

Its a Skype for Business error due to it calling a 64 bit DLL that doesn't exist. Does Skype work?
If it does M$ says you can ignore the error.

Paul Quintana

ASKER

Anywhere that I can get that .dll?

ASKER CERTIFIED SOLUTION

Davis McCarn

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

Paul Quintana

ASKER

Thank you

hazzy-sh

I am having the same issue, Skype for business will splash and close. How do I fix this ?

Pathik Desai

I agree, its a M$ boo boo but how do we get Skype for Business to start. It crashes as soon as i double click and i have the same config as the OP. Please help i have tried all over, even Microsoft support weren't able to do anything.