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BIG IP GTM upgrade
We are upgrading our BIG IP GTM virtual applicance.
Before upgrade F5 recommend to reactivate the license and copy the dossier to the F5 webpage to get a new dossier.
When we reactivate and copy the dossier we get the following error.
Unable to grant license key: Error 51092, This license has already been activated on a different unit. Please contact technical support for assistance
Does anyone know if there is a fix for this.
what I have tried is reload the last archive
rebooted
reactivated again
also tried to create the dosier for the command line and copied it to the F5 website.
same error.
We have two virtual GTM's in two data centres and both have unique keys.
Thanks
Before upgrade F5 recommend to reactivate the license and copy the dossier to the F5 webpage to get a new dossier.
When we reactivate and copy the dossier we get the following error.
Unable to grant license key: Error 51092, This license has already been activated on a different unit. Please contact technical support for assistance
Does anyone know if there is a fix for this.
what I have tried is reload the last archive
rebooted
reactivated again
also tried to create the dosier for the command line and copied it to the F5 website.
same error.
We have two virtual GTM's in two data centres and both have unique keys.
Thanks
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If you have a licensed copy of GTM, then you should have support. Use it.
However, just a F.Y.I., that message indicates that you are attempting to use the same license code on a different "machine", in this case a different virtual machine. Did you create a new virtual machine, a clone/copy is a different machine?