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smart Z

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user with adobe printer but it has a yello exclamation mark

Hello experts,

I have a user that has adobe acrobat professional but he is not able to print pdf files on his computer. He showed me the adobe print device under printers and device and it has yellow mark.

I asked the user to delete the print device. I would like to know how to update it.

Thanks,
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Wayne Herbert
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I have had similar issues with other programs.  The printer that had the exclamation point had been installed through the "Add Printer" on the Devices and Printers menu.  This was for an HP printer.
 
The solution was to delete the printer, then download and install the full software package from the HP website.
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smart Z

ASKER

WHERE CAN I FIND THE ADOBE PRINT DRIVER.
Perhaps this information in the Adobe forums will be of use to you.

https://forums.adobe.com/thread/1076693
ASKER CERTIFIED SOLUTION
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hdhondt
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Funny - I showed you where to find the Adobe printer driver and instructions to install.