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user with adobe printer but it has a yello exclamation mark
Hello experts,
I have a user that has adobe acrobat professional but he is not able to print pdf files on his computer. He showed me the adobe print device under printers and device and it has yellow mark.
I asked the user to delete the print device. I would like to know how to update it.
Thanks,
I have a user that has adobe acrobat professional but he is not able to print pdf files on his computer. He showed me the adobe print device under printers and device and it has yellow mark.
I asked the user to delete the print device. I would like to know how to update it.
Thanks,
ASKER
WHERE CAN I FIND THE ADOBE PRINT DRIVER.
Perhaps this information in the Adobe forums will be of use to you.
https://forums.adobe.com/thread/1076693
https://forums.adobe.com/thread/1076693
ASKER CERTIFIED SOLUTION
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Funny - I showed you where to find the Adobe printer driver and instructions to install.
The solution was to delete the printer, then download and install the full software package from the HP website.