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Stephen KairysFlag for United States of America

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Outlook 2016 - Display members of email group via the + sign to the left of the email address

Outlook 2016/Win10

My client has several email groups. e.g.  VendorSupport@MyClient.com

When I was working with a manager at my client, he clicked on the above email address in a Wiki (Confluence) page. Doing  so spawned a New Message window, with the above address in the To field. As I recall, he then clicked on the + icon to the left of that email, which caused several emails to display. (JohnSmith@MyClient.com, JaneDoe@MyClient.com, etc.)

When I do the same thing, however, I don't see the + sign.

I'm guessing the either:
  • I am missing some really obvious keystroke.
  • There is some setting that's not active on my Outlook.
Please advise as to whether my issue is caused by one of the two concepts above, or something else.

Thanks,
Steve
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Edward Pamias
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I assume it is a distribution group when he does it that's why he sees the plus sign.
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Edward Pamias
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When you do it are you on your personal laptop?

If he does it, it fills in the distribution list because his computer is on their domain and he has the distribution list defined, where you do not, a possibility.
The work around for you is go to contacts in your outlook and make your own group, under new group contact. Similar name is ok.
As long as you have all those email addresses in your contacts you can add them as a member of the group you created.
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ASKER

Thanks, Edward. I hope you don't mind that I credited one of the "assisted solutions" to myself, but I felt it contained pertinent info. Of course, I can't receive any points for it, but that's fine. :)

Steve
Not at all. All the experts here deserve a share.
@Vince - Apologies - your helpful response came in just after I closed the question, so I can't credit you. Hope that's OK. Thanks.
No worries I don't do this for the points :)
@Vince - Thanks again!