Can´t open Office documents from network drives. But if i go over unc path and shared folder there is no problem
Posted on 2016-07-14
we have Office 2013 and a sbs2011. A few days ago one client (Win7) started making trouble with office documents. If i try to open a document on a network drive (x:\folder\file.xlsx) by doubleclicking excel starts, closes directly and restarts with standard opening screen (new empty table or samples). Opening within excel doesn´t work too.
Word is the same.
If i copy this document on dektop i can open it without any problems. If i create a new document on network drive (rightclick-new-excel in Explorer) i can create it. But after that i cant open it.
If i put an normal textfile and open it with the editor on the network drive there is no problem.
If i don´t go to the file by the network letter, but with unc path (\\server\share\folder\file.xlsx) i can open and save like always.
In error log there are no entries about it. All is fully patched. the repair run in Office was already done. Office was already new installed. The same user can open those docs by using other workstations. On the problem-workstation i can open the docs over networkdrive by using another user.