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  • Status: Solved
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Where is the archive button on my iPhone Mail iCloud account?

I have an iPhone SE.  I have my iCloud email and a gmail account in the Mail program.  When I open an email in the gmail account there is an archive button.  But when I open an email in my iCloud account there is a trash button.  How can I get the archive button to display on my iCloud like it does on my gmail account?  I know how to get to the archive button in the iCloud account, but I wanted to know if these buttons are customizable.

eg

iCloud
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Kyle Santos
Asked:
Kyle Santos
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2 Solutions
 
John HurstBusiness Consultant (Owner)Commented:
I do not think there is any such button. I look on my iPhone SE and look in Mail Settings and there is no archive function. That is a server (or Outlook Client) responsibility.
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Kyle SantosCustomer RelationsAuthor Commented:
folderArchive
I know if you tap this folder an archive option appears.  I use this, but it would be nice if the archive button could replace the trash icon.
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John HurstBusiness Consultant (Owner)Commented:
That must be part of your mail system. That button does not appear for my mail vendor. So it must be a function of the host system where the web mail is (and can be archived).
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John HurstBusiness Consultant (Owner)Commented:
I got thinking more about this and I think (for sure) the Apple iPhone email tool is a shell that has parts an email vendor can use. So my simple Squirrel Mail system does not use any parts, but your host system does. It would be up to them to provide proper icons.
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Jackie ManCommented:
What types of mail accounts? IMAP or POP?
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Kyle SantosCustomer RelationsAuthor Commented:
@John, I am leaning towards what you are saying.

@Jackie, IMAP: iCloud, gmail, gmail, gmail (work)

All three gmail accounts have an archive button as one of the initial tools.

eg

archiveButtonGmail
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John HurstBusiness Consultant (Owner)Commented:
I have spent time looking at email (two different apps: Apple and Mail.com), websites (my bank, EE, and others), and these icons we see / you show are coming from the web site implementations and not embedded as an Apple feature.
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Kyle SantosCustomer RelationsAuthor Commented:
Iiiiiiiinteresting!  Thanks for that, John!
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John HurstBusiness Consultant (Owner)Commented:
You are very welcome and I was pleased to help you out. I use my iPhone SE a lot and have explored many of its features including Touch ID for banking and other uses.
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