We had an employee leave our office about 4 months ago. I forwarded that mailbox onto someone else since then so they could respond to the emails that he is no longer here. I checked in with her today and she said she's not getting the same amount as in the past but still does get a few emails every other week or so. If I stop the forwarding, or remove the user from our spam filter, the end-user would receive a bounce back message that the mailbox doesn't exist, correct? Is there a way I could put a more "user friendly" bounce back message that would say that person is no longer here and to contact someone else?
This is Exchange 2010. Thanks.