Improve company productivity with a Business Account.Sign Up

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 65
  • Last Modified:

In Chrome, a website's hyperlinks have the url's first "http" removed and then only presents a blank page.

On a webpage "http://portal.viewpoint.com/sso/aha?portal=procontractor" that I access frequently, when I click on any of the hyperlinks the "http://" is removed from the url in the address and then the resulting page is just blank. If I add the "http://" back in, I get the expected page in its entirety. This was working just fine yesterday. Any ideas why this would be happening?
I contacted the website owner and they tell me they are having no problem accessing the pages
0
BobArnett
Asked:
BobArnett
  • 5
2 Solutions
 
Alexandre MichelManager; IT ConsultantCommented:
Do you have the same issue from anoyher browser (Firefox vs Chrome)?
Do you have the same issue from another computer using your loggon ID?
Do you have the same problem when using your computer but with a difference loggon ID?
0
 
BobArnettAuthor Commented:
I have the same problem using Windows Edge.
The problem does not surface when using another computer using my credentials.
My computer runs on Windows 10 and the other computer (that has no problem) in running Windows 7.
Unfortunately, I don't have another set of credentials for that site to try.
0
 
BobArnettAuthor Commented:
I also just tried logging on to my computer using the Administrator credentials (although my credentials are also "administrator) and to my surprise I could access the website without a hitch still using Chrome.
0
Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

 
BobArnettAuthor Commented:
One more clue. By coincidence, I just got an email from the owner of that website which included a link to the page that I needed to access. I clicked on it and it took me right to that page with no issues. I also note that approaching the access in this manner the link's url kept the "http" part.
0
 
BobArnettAuthor Commented:
I found the problem. My anti-virus program, Kaspersky, was causing it. I found out that turning off the "Anti-Banner" setting resolved my problem. Thanks for the input.
0
 
BobArnettAuthor Commented:
I found the problem but Alexandre gave some good hints.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

  • 5
Tackle projects and never again get stuck behind a technical roadblock.
Join Now