I've been using our Lync2013/SfB2015 server/clients to provide screen sharing remote support to end users for a few years now and it's an invaluable tool for me. Lately, I've been rolling out Windows 10 to people, and I've found that screen sharing doesn't work nearly as well as before. The main problem is that I'll ask for control, start doing what I need to do, and then the mouse will just stop responding to me. It typically happens when I try to install/uninstall a program, or access task manager, etc. I imagine it has something to do with elevated permissions perhaps.
Is there any sort of setting I can enforce through Group Policy so my screen sharing works flawlessly? FYI, All users are local admins on their own machines.
If Lync/SfB isn't going to be able to accomplish this, can someone recommend an alternate software package (paid is fine) that would do what I need? I'd want to be able to centrally deploy/manage it, etc...