troubleshooting Question

Skype for Bus login problem in hybrid environ

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crp0499Flag for United States of America asked on
Microsoft 365
2 Comments1 Solution103 ViewsLast Modified:
We have exchange servers on prem and we have an O365 account for our Skype For Business users.  

I have a Skype For Business user who can log into his computer just fine, and we have S4B set to auto login, but when the auto login runs, he gets an error that is credentials are incorrect.  However, they are correct.  He can log into his PC just fine.

In the O365 portal, he is set up correctly, has a license and has the correct email address, but he still cannot login to S4B.

Can someone point me in the direction where I can troubleshoot this?  He can log into his PC, AD is synced with the O365, his outlook works fine.  It's just the S4B login that's failing.

Thanks

Cliff
ASKER CERTIFIED SOLUTION
FOX
Active Directory/Exchange Engineer

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