troubleshooting Question

Windows 7 restart to install updates issue

Avatar of Michael Belletty
Michael Belletty asked on
Windows 7
8 Comments1 Solution130 ViewsLast Modified:
I have a clients laptop that is stuck in an updates issue/loop.  Every time the computer is started it comes up saying restart the computer to install important updates.  

I have removed everything in the software distribution folder.  Turned off the windows update service then restarted and this message still comes up.  We cannot install anymore updates or even upgrade to Windows 10.  
I have also restored to a previous restore point but the same thing still happens.  It does not matter how much re restart the computer it will not resolve.

Apart from reinstalling the OS any other suggestions?
ASKER CERTIFIED SOLUTION
Join our community to see this answer!
Unlock 1 Answer and 8 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 8 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros