troubleshooting Question

Windows 7 restart to install updates issue

Avatar of Michael Belletty
Michael Belletty asked on
Windows 7
8 Comments1 Solution130 ViewsLast Modified:
I have a clients laptop that is stuck in an updates issue/loop.  Every time the computer is started it comes up saying restart the computer to install important updates.  

I have removed everything in the software distribution folder.  Turned off the windows update service then restarted and this message still comes up.  We cannot install anymore updates or even upgrade to Windows 10.  
I have also restored to a previous restore point but the same thing still happens.  It does not matter how much re restart the computer it will not resolve.

Apart from reinstalling the OS any other suggestions?
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