<div>
Hi again,<br />
<br />
Has your Desktop PC (Server) name changed?<br />
<br />
How did you transfer the One Button sync setup to the new Laptop or did you create a new One Button sync setup and install a fresh on the new Laptop
</div>


<div>
Yes, the Desktop PC name did change. However, when I created a new One Button Sync setup, I think I told it to use the fixed IP address of the server rather than its name.
</div>


<div>
Have you re-setup the Sync monitoring on the new Desktop?<br />
<br />
have you tried turning off the firewall on the Desktop so you can then eliminate the firewall<br />
<br />
if the sync service is not running on the desktop then the sync will fail to connect because nothing is listening
</div>


<div>
Yes, the sync service is running on the desktop so it is &quot;listening&quot; for the laptop.<br />
<br />
No, I haven't tried turning off the desktop firewall. I will try this when I get back to my office (which will be at the end of the week) and let you know the result.<br />
<br />
Thank you for your assistance so far.
</div>


<div>
Back at my desk at last.<br />
<br />
Unfortunately, turning off the firewall on the desktop has not cured the issue.<br />
<br />
However, the error message is now different:<br />
&quot;3[2-0] Unable to establish connection.<br />
3[2-0] Connection refused: System error 10061.<br />
3[2-0] Possible causes: &nbsp;no Internet connection, host is unreachable, GoldSync is not listening, or host and remote are not set to the same port.&quot;
</div>


<div>
This tells me that the laptop sync settings must be wrong, the server name/ ip address set for the setup must have been set incorrectly<br />
<br />
The log should show the server the sync is trying to connect to, can you post a screen shot of the actual log with everything in it<br />
<br />
How is this setup<br />
<br />
One button sync or sync wizard?
</div>


<div>
Here are the last few lines of the log:<br />
<i>0[2-0] All documents compressed successfully.<br />
1[2-0] Transfer set created successfully.<br />
0[2-0] Compressing transfer set...<br />
0[2-0] Transfer set: TSAA0047.gts compressed successfully.<br />
0[2-0] Connecting to 192.168.2.60 - 5993...<br />
3[2-0] Unable to establish connection.<br />
3[2-0] Connection refused: System error 10061.<br />
3[2-0] Possible causes: &nbsp;no Internet connection, host is unreachable, GoldSync is not listening, or host and remote are not set to the same port.<br />
0[2-0] Sync Task &nbsp;[Ended 16:48 - 24/07/2016; Dur: 0:07]<br />
0[1] Sync-Wizard Process &nbsp;[Ended 16:48 - 24/07/2016; Dur: 0:07]</i><br />
<br />
I have checked - my server (ie the desktop PC) does have IP address 192.168.2.60 (static). I presume 5993 is a port number.<br />
<br />
I'm not sure about the answer to your final question. I clicked on the One Button Sync button.
</div>


<div>
ok,<br />
<br />
To test if the server is contactable outside of GoldMine <br />
<br />
open a command prompt on the laptop and type &nbsp;in<br />
<br />
TELNET 192.168.2.60:5993<br />
<br />
the screen should go blank if it can connect <br />
<br />
On the PC/Server do the same but type in TELNET 127.0.0.1:5993<br />
<br />
If this goes blank and the first does not then its being blocked, if the server/PC does not work then its the sync service<br />
<br />
on the PC/Server , is the sync agent running?<br />
<br />
Does the setup look like the attached file?<br />
<a href="https://filedb.experts-exchange.com/incoming/2016/07_w31/1108181/Capture.JPG" target="_blank" class="file-inline" title="Capture.JPG (62 KB)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>Capture.JPG</a>
</div>


Capture.JPG

<div>
I am pretty sure your PC/Server is not setup correctly to listen , either not running at all or not on the correct IP/Port
</div>


<div>
Once again, I am away from my office so I cannot try Telnet on the laptop for a few days. However, I was able to run it on the desktop remotely and got this result:<br />
<i>Connecting To 127.0.0.1:5993...Could not open connection to the host, on port 23: Connect failed</i><br />
<br />
I think the attached image shows my server is running and listening on port 5993. Also, I can see it running in the Services tab of Task Manager.<br />
<a href="https://filedb.experts-exchange.com/incoming/2016/07_w31/1108186/Server.jpg" target="_blank" class="file-inline" title="Server.jpg (55 KB)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>Server.jpg</a>
</div>


Server.jpg

<div>
Sorry, I forgot to say that, yes, my setup does look exactly like your attached image.
</div>


<div>
Apologies,<br />
<br />
Should be Telnet 127.0.0.1 5993 &lt;&nbsp;space not :<br />
<br />
and 192.168.2.60 5993
</div>


<div>
OK. The desktop/server now give this message from Telnet:<br />
<i>&quot;Connecting To 127.0.0.1...Could not open connection to the host, on port 5993: Connect failed&quot;</i>
</div>


<div>
That means its the desktop thats the issue<br />
<br />
Are you sure the Sync Agent is running?<br />
<br />
Is it installed as a service?
</div>


<div>
Is this it?<br />
<a href="https://filedb.experts-exchange.com/incoming/2016/07_w31/1108228/GMService.jpg" target="_blank" class="file-inline" title="GMService.jpg (78 KB)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>GMService.jpg</a>
</div>


GMService.jpg

<div>
Please do the following on the PC<br />
<br />
Open GoldMine, navigate to Tools &gt;&nbsp;Services &gt;&nbsp;Manager Server Agents<br />
<br />
choose the Goldsync tab and tick &quot;apply to all users&quot; and tick all the Active Period boxes<br />
<br />
Disable the Sync Service and then in GoldMine Tools &gt;&nbsp;Services &gt;&nbsp;Start Server Agents<br />
<br />
You should see something like the attached. Capture.jpg<br />
<br />
now try the Telnet command<br />
<br />
now it should show the second attachment Capture1.jpg<br />
<br />
if its not then show me<br />
<a href="https://filedb.experts-exchange.com/incoming/2016/07_w31/1108261/Capture.JPG" target="_blank" class="file-inline" title="Capture.JPG (43 KB)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>Capture.JPG</a><br />
<a href="https://filedb.experts-exchange.com/incoming/2016/07_w31/1108262/Capture1.JPG" target="_blank" class="file-inline" title="Capture1.JPG (52 KB)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>Capture1.JPG</a>
</div>


Capture1.JPG

<div>
I was OK until your instruction:<br />
&quot;<i>Disable the Sync Service</i>&quot;<br />
<br />
I'm not sure how to do that. I could not see any &quot;Disable Sync Service&quot; option in GM or a &quot;Disable&quot; option for the GoldSync Service in Task Manager/Services.<br />
<br />
So, I stopped the service in Task Manager/Services and continued with your instructions.<br />
<br />
But, after &quot;<i>GoldMine Tools &gt;&nbsp;Services &gt;&nbsp;Start Server Agents</i>&quot; and retrying the Telnet command (which gave the same error message as before), I got the attached image.<br />
<a href="https://filedb.experts-exchange.com/incoming/2016/07_w31/1108305/AfterStartingAgents.jpg" target="_blank" class="file-inline" title="AfterStartingAgents.jpg (12 KB)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>AfterStartingAgents.jpg</a>
</div>


AfterStartingAgents.jpg

<div>
Hi<br />
<br />
Your sync is not setup correctly and is not listening at all<br />
<br />
Is our desktop called PLUM?<br />
<br />
I suspect you have not ticked an option<br />
<br />
Tools &gt;&nbsp;Synchronize &gt;&nbsp;GoldSync Administration<br />
<br />
Expand the servers and double click on the IP to IP/Network: Accept incoming connections <br />
<br />
Click next until you see the page in the attached. &nbsp;tick it and try again<br />
<br />
stopping the service was what I meant anyway :)<br />
<br />
If this is not ticked GoldSync will do nothing <br />
<br />
If the connection works you can sync from the laptop and leaving the task windo open you can monitor it<br />
<br />
once your happy, close GM and restart the service<br />
<a href="https://filedb.experts-exchange.com/incoming/2016/07_w31/1108348/Capture.JPG" target="_blank" class="file-inline" title="Capture.JPG (61 KB)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>Capture.JPG</a>
</div>


<div>
<blockquote>
<i>Is our desktop called PLUM?</i>
</blockquote>
 - Yes<br />
<br />

<blockquote>
<i>Tools &gt;&nbsp;Synchronize &gt;&nbsp;GoldSync Administration<br />
<br />
Expand the servers and double click on the IP to IP/Network: Accept incoming connections <br />
<br />
Click next until you see the page in the attached. &nbsp;tick it and try again</i>
</blockquote>
 - that page already looks exactly as your attached image. By &quot;it&quot; I presume you mean the &quot;Start this sync process automatically...&quot; check box. It is already ticked (and always has been).<br />
<br />
The sync service shows in both GM and Task Manager that it is running and it is set to listen on port 5993, but Telnet still gives the usual error. I am beginning to think this is never going to work. But it used to work when the server was a Win 7 PC. Maybe it simply does not work on Win 10.<br />
<br />
Is there a way of setting up One-Button Sync from scratch that does not require re-installation of Goldmine?
</div>


<div>
Did you follow my previous comment<br />
<br />
Open GoldMine, navigate to Tools &gt;&nbsp;Services &gt;&nbsp;Manager Server Agents<br />
<br />
&nbsp;choose the Goldsync tab and tick &quot;apply to all users&quot; and tick all the Active Period boxes &lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;<br />
<br />
your screen shot before did not show the server agent start to listen as it should which is why I believe its a config issue
</div>


<div>
Yes, I have done everything that you suggested.<br />
<br />
Even though we have set GM to start the sync service when GM launches, that does not happen. But even if I start the service myself, Telnet still gives the &quot;Connect failed&quot; error.<br />
<br />
So, we have ensured that GM and the service are correctly configured but it still does not work.<br />
<br />
This is why I wonder if it is simply not compatible with Win 10.
</div>


<div>
I have a windows 10 Virtual machine , I will test this out<br />
<br />
It would be easier if I could take a look at this via a remote session to the PC<br />
<br />
Can we arrange this, then post my findings here<br />
<br />
Let me know if convenient to do so.
</div>


<div>
I am out of the office for a few days, but will be in on Friday, UK office hours.<br />
<br />
I have Team Viewer but can install another one if required.
</div>


<div>
Back in my office. I have made a little progress.<br />
<br />
On the server/desktop I deleted the &quot;IP to IP/Network Accept incoming remote connections&quot; process and created a new one. Now I do get a blank screen with Telnet (from both desktop and laptop) and the GM process monitor showed those connections.<br />
<br />
On the server/desktop I deleted the Laptop Site and re-created it from scratch, which included creating a new One-button Sync Profile. I emailed that profile to the laptop. On the laptop I successfully received that profile.<br />
<br />
However, when I click on &quot;One-button Sync with Goldmine Server&quot; I am told &quot;You do not have a One-button Sync Profile to synchronize with a GoldSync Server&quot;.<br />
<br />
So, I'm nearly there - just need to get the profile onto the laptop, then it should work.<br />
<br />
Perhaps you have a suggestion to fix that and we don't need a remote Team Viewer session?
</div>


<div>
Are you logged into the Laptop with the correct username the one button profile was created for?
</div>


<div>
Do you mean the GM user name? If so, then yes, they are the same on each machine: &quot;STEVE&quot;<br />
<br />
(The two computers have different Windows user names).
</div>


<div>
The message you are getting indicates the one button sync received is not correct for the undocked user<br />
<br />
Perhaps your license code for the undocked user is the old one?<br />
<br />
Try <br />
<br />
Rename license.bin on the laptop and re-create the license code on the server and when you open the laptop it should prompt to insert the license code<br />
<br />
then try again
</div>


<div>
OK, I have done that (I didn't have a license.bin file, but I did have LicenseGM.bin).<br />
<br />
The laptop still tells me &quot;You do not have a One-button Sync Profile to synchronize with a GoldSync Server&quot;. This is after emailing myself and receiving a new one-button profile.
</div>


<div>
Hopefully you have access to MSSQL Management studio<br />
<br />
dump the contents of these two tables and post here<br />
<br />
<br />
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp; SELECT * FROM GSSERVER<br />
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp; SELECT * FROM GSSITES<br />
<br />
both on the server and the laptop
</div>


<div>
OK. Here they are from the laptop<br />
<a href="https://filedb.experts-exchange.com/incoming/2016/07_w31/1109113/GSSERVER.csv" target="_blank" class="file-inline" title="laptop GSSERVER (1 KB)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>GSSERVER.csv</a><br />
<a href="https://filedb.experts-exchange.com/incoming/2016/07_w31/1109115/GSSITES.csv" target="_blank" class="file-inline" title="laptop GSSITES (3 KB)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>GSSITES.csv</a>
</div>


GSSITES.csv

GSSERVER.csv

<div>
And here they are from the Desktop<br />
<a href="https://filedb.experts-exchange.com/incoming/2016/07_w31/1109116/GSSERVER.csv" target="_blank" class="file-inline" title="GSSERVER from Desktop (5 KB)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>GSSERVER.csv</a><br />
<a href="https://filedb.experts-exchange.com/incoming/2016/07_w31/1109117/GSSITES.csv" target="_blank" class="file-inline" title="GSSITES from Desktop (14 KB)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>GSSITES.csv</a>
</div>


<div>
I cannot tell what might be wrong unfortunately<br />
<br />
I fell this is too complicated to resolve without taking a look directly <br />
<br />
If you don't feel confident however I understand
</div>


<div>
GM Genius,<br />
<br />
Thank you for your assistance so far - I really appreciate your efforts (and I have learned a bit about GM along the way). <br />
<br />
I am going to try to completely re-install GM on my laptop but it will be a few days before I get the time to do it.<br />
<br />
I will post the results when done.
</div>


<div>
OK, thanks. I will try that first!
</div>


<div>
Have you gotten any further with this?<br />
<br />
It would be good to show a resolution for this. &nbsp;I can still offer a remote session to diagnose / resolve if you so wish
</div>


<div>
My problem is time. I have been out of my office for the last 2 weeks and will be for 4 of the next 5 weeks.<br />
<br />
So I'll have to carry on using the synchro wizard for now.
</div>


<div>
After a very long time, here is an update.<br />
<br />
Today I was forced to rebuild my laptop. Of course, this meant reinstalling Goldmine on it from scratch.<br />
<br />
Now, One-button Sync works again!<br />
<br />
So, I am happy but I have no idea what caused the original issue!<br />
<br />
Many thank to GMGenius for all of your input. Points to you.
</div>


<div>
<div class="content wysiwyg-content">
I have Goldmine Premium Edition v 2014.1.0.489 running as a server on my Desktop PC and as a remote on my laptop.<br />
<br />
I recently renewed both my Desktop PC and laptop so both are running Windows 10 and One-button Sync no longer works (it used to work well with Win 7 on the Desktop and Win 10 on the laptop).<br />
<br />
The error message I get on the laptop is &quot;Unable to establish connection. Timed out waiting for a response. System error 10060&quot;.<br />
<br />
So, I presume there are security settings or firewall settings that need to be entered or amended on one or both machines (which use Windows Firewall).<br />
<br />
So, at the moment I am forced to use the Sync Wizard and when I do, the laptop quite happily creates/retrieves transfer sets on/from the desktop.<br />
<br />
Any suggestions?
</div>
</div>


I have Goldmine Premium Edition v 2014.1.0.489 running as a server on my Desktop PC and as a remote on my laptop.

I recently renewed both my Desktop PC and laptop so both are running Windows 10 and One-button Sync no longer works (it used to work well with Win 7 on the Desktop and Win 10 on the laptop).

The error message I get on the laptop is "Unable to establish connection. Timed out waiting for a response. System error 10060".

So, I presume there are security settings or firewall settings that need to be entered or amended on one or both machines (which use Windows Firewall).

So, at the moment I am forced to use the Sync Wizard and when I do, the laptop quite happily creates/retrieves transfer sets on/from the desktop.

Any suggestions?

Goldmine One-button Sync with Windows 10

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