Unwanted Outlook 2013 PST file problem

In Outlook, you can import the other PST into the good one. File, Open, Import, PST and browse.

Once that is done, you can remove duplicates if you need to by right clicking on the folder in Outlook and selecting Clean Up Folder. You can remove duplicates this way.

Then, remove Email Accounts you do not need, Close any PST files open in Outlook (other than your main file). Close Outlook and move the unwanted PST files to a neutral location.

Open Outlook, see if all is well and then you can delete the PST files you do not want.

Hello John,

I followed your procedure but there is a hitch. When I select the PST file to import and hit open, I get: "This Outlook data file (.pst) is already in use in the current profile.

But, Outlook will not let me open it without having both PST files available.

OK. So the next steps are as follows

1. Make secure copies of all PST files in a neutral location

2. Make sure Outlook is closed

3. Go to Control Panel, Mail and delete your Outlook Profile (which deletes your email accounts )

4. Restart, open Outlook , make a new account and import the mail you want

Please let me know tomorrow if you have tried a new Outlook Profile to fix your issues with PST files. Thanks.

John, I followed your instructions, however, when I get to control Panel and click on Mail (Microsoft Outlook 2013) (32-bit) it does not do anything. In addition, this is a 64 bit computer. Where do I go from here?

Clark Kent, thanks for your suggestion. I will read it and see if it helps.

Clark Kent, I read your reference above. It may or may not have the solution to my difficulty but it is WAY above my level of computer knowledge. This is why I am so happy that Experts Exchange exists so that I can be advised by learned and experienced Experts. Thanks again for your suggestion.

@Need-a-Clue - Thank you and I was very happy to assist you with this.