bizwoman
asked on
Error on App opening
We have just purchased AML Scanners, model LDX10 (http://www.barcodepower.com/products/?pid=ldx10)
We cannot get the DC Console installed on any of our machines. I have verified all the requirements on on the machine. We are running Windows 7 SP1. I spent 7 hours yesterday researching the error, but can't find anything on this error. It looked like it might be a Framework error, but I tried installing and uninstalling Framework 4.6.1, and I believe 3.5 is part of 7.
Attached is the error we receive.
Thank you in advance for any kind assistance today, as I am under pressure to get this installed and configured in the next 24 hours!
We cannot get the DC Console installed on any of our machines. I have verified all the requirements on on the machine. We are running Windows 7 SP1. I spent 7 hours yesterday researching the error, but can't find anything on this error. It looked like it might be a Framework error, but I tried installing and uninstalling Framework 4.6.1, and I believe 3.5 is part of 7.
Attached is the error we receive.
Thank you in advance for any kind assistance today, as I am under pressure to get this installed and configured in the next 24 hours!
You state, "Attached is the error we receive.", where?
ASKER
Sorry! Here it is.... I am just getting used to this site, and did the "Choose File", and forgot the "Upload File" button. My apologies.
error-on-dc-console.gif
error-on-dc-console.gif
I am sorry I thought that you where writing a .Net application to interface with the manufactures interface but from the looks of it this is a self contained application. The error you posted seems to be a error message created by the manufacture and to find out what it means and what to do to correct it you will need to contact the tech support of the manufacture or if they have a trouble shooting guide see if they addressed this in it.
You will also require Windows Mobile Device Center x64 which hasn't been updated since 2008 and only supports VISTA!
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.