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WIN 10 KEEPS DROPPING INTERNET CONNECTION

Hi, I upgraded a desktop PC to WIN 10. Everything is working AOK except I have to restart the PC several times a day to regain my internet connection. Any help is appreciated, Clarke

ASKER CERTIFIED SOLUTION

Thomas Wheeler

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SOLUTION

Anthony Minnocci

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CLARKESR

ASKER

Hi, it is a custom built Cybertron. When I have a connection the speed and response are fine. Then, at random I lose the connection. When I simply restart the PC it reconnects and the connection is fine for a random period of time. Also, the problem is not limited to any one function. For example, It can happen when I am using Edge, Firefox, Email and so on.

Anthony Minnocci

Similar thing happened to me. Try leaving it offline for a while to see if it naturally fixes itself.

Did you update your network drivers recently?

Was this a recent occurrence or has this been happened since it was built?

Are you connecting via ethernet cable or wifi?

CLARKESR

ASKER

Hi, It is a wired connection. It only started after I updated to WIN 10. As far as I can tell all drivers are up to date.

Anthony Minnocci

In my scenario, I had the same issues and I powered down my computer fully, then I did not touch it until an hour later. I have not had any subsequent issues since. This was over 6 months ago.

CLARKESR

ASKER

Hi, Sounds like it could work. However, I am an old guy so I still shut down the PC completely when I go to bed. So, it is off for an extended period every day.

SOLUTION

Robert Retzer

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nobus

do you get an error or message when it's off?
all ok in device manager?