WSUS error unable to run properly ?

Posted on 2016-07-18
Last Modified: 2016-08-04
Hi All,

Can anyone please assist me why my WSUS server is not able to open properly on the server ?

Event error logged:

Log Name:      Application
Source:        Windows Server Update Services
Date:          19/07/2016 1:20:29 PM
Event ID:      7053
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
The WSUS administration console has encountered an unexpected error. This may be a transient error; try restarting the administration console. If this error persists, 

Try removing the persisted preferences for the console by deleting the wsus file under %appdata%\Microsoft\MMC\.

System.NullReferenceException -- Object reference not set to an instance of an object.


Stack Trace:
   at Microsoft.UpdateServices.UI.SnapIn.Scope.ServerSummaryScopeNode.ResetScopeNode()

Open in new window

Console error:
The WSUS administration console has encountered an unexpected error. This may be a transient error; try restarting the administration console. If this error persists, 

Try removing the persisted preferences for the console by deleting the wsus file under %appdata%\Microsoft\MMC\.

System.IndexOutOfRangeException -- Index was outside the bounds of the array.


Stack Trace:
   at Microsoft.UpdateServices.Internal.BaseApi.SoapExceptionProcessor.DeserializeAndThrow(SoapException soapException)
   at Microsoft.UpdateServices.Internal.DatabaseAccess.AdminDataAccessProxy.ExecuteSPGetConfiguration()
   at Microsoft.UpdateServices.Internal.BaseApi.UpdateServerConfiguration.Load()
   at Microsoft.UpdateServices.Internal.ClassFactory.CreateWellKnownType(Type type, Object[] args)
   at Microsoft.UpdateServices.Internal.ClassFactory.CreateInstance(Type type, Object[] args)
   at Microsoft.UpdateServices.Internal.BaseApi.UpdateServer.set_UserSelectedCulture(String value)
   at Microsoft.UpdateServices.UI.AdminApiAccess.AdminApiTools.TrySetServerCulture(String culture)
   at Microsoft.UpdateServices.UI.AdminApiAccess.AdminApiTools.SetServerCulture()
   at Microsoft.UpdateServices.UI.AdminApiAccess.AdminApiTools..ctor(CultureInfo culture, IUpdateServer updateServer)
   at Microsoft.UpdateServices.UI.SnapIn.Common.ServerTools..ctor(ServerSummaryScopeNode serverSummaryScopeNode, SnapInTools snapInTools, IUpdateServer updateServer)
   at Microsoft.UpdateServices.UI.SnapIn.Scope.ServerSummaryScopeNode.ConnectToServer()
   at Microsoft.UpdateServices.UI.SnapIn.Scope.ServerSummaryScopeNode.get_ServerTools()

Open in new window

I have verified that the ODBC from the server can reach the SQL Server and the database successfully:

Microsoft SQL Server ODBC Driver Version 06.03.9600

Running connectivity tests...

Attempting connection
Connection established
Verifying option settings
Disconnecting from server


Open in new window

Any help would be greatly appreciated.

Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions

Author Comment

by:Senior IT System Engineer
ID: 41718152
This is after installing KB3159706

I've done the post install steps but still not working, so I had to uninstall KB3159706 to make it working again.

Accepted Solution

Hector2016 earned 500 total points
ID: 41719011
Did you check if your server was patched with the pre-req before apply the KB3159706?

As per 

Pre-req: To apply this update in Windows Server 2012 R2, you must have April 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 (2919355) installed.

Featured Post

Has Powershell sent you back into the Stone Age?

If managing Active Directory using Windows Powershell® is making you feel like you stepped back in time, you are not alone.  For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article demonstrates probably the easiest way to configure domain-wide tier isolation within Active Directory. If you do not know tier isolation read…
Always backup Domain, SYSVOL etc.using processes according to Microsoft Best Practices. This is meant as a disaster recovery process for small environments that did not implement backup processes and did not run a secondary domain controller that ne…
This tutorial will walk an individual through the process of installing the necessary services and then configuring a Windows Server 2012 system as an iSCSI target. To install the necessary roles, go to Server Manager, and select Add Roles and Featu…
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …

707 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question