Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 513
  • Last Modified:

WSUS error unable to run properly ?

Hi All,

Can anyone please assist me why my WSUS server is not able to open properly on the server ?

Event error logged:

Log Name:      Application
Source:        Windows Server Update Services
Date:          19/07/2016 1:20:29 PM
Event ID:      7053
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      PRODWSUS01-VM.domain.com
Description:
The WSUS administration console has encountered an unexpected error. This may be a transient error; try restarting the administration console. If this error persists, 

Try removing the persisted preferences for the console by deleting the wsus file under %appdata%\Microsoft\MMC\.


System.NullReferenceException -- Object reference not set to an instance of an object.

Source
Microsoft.UpdateServices.UI.SnapIn

Stack Trace:
   at Microsoft.UpdateServices.UI.SnapIn.Scope.ServerSummaryScopeNode.ResetScopeNode()

Open in new window


Console error:
The WSUS administration console has encountered an unexpected error. This may be a transient error; try restarting the administration console. If this error persists, 

Try removing the persisted preferences for the console by deleting the wsus file under %appdata%\Microsoft\MMC\.


System.IndexOutOfRangeException -- Index was outside the bounds of the array.

Source
Microsoft.UpdateServices.BaseApi

Stack Trace:
   at Microsoft.UpdateServices.Internal.BaseApi.SoapExceptionProcessor.DeserializeAndThrow(SoapException soapException)
   at Microsoft.UpdateServices.Internal.DatabaseAccess.AdminDataAccessProxy.ExecuteSPGetConfiguration()
   at Microsoft.UpdateServices.Internal.BaseApi.UpdateServerConfiguration.Load()
   at Microsoft.UpdateServices.Internal.ClassFactory.CreateWellKnownType(Type type, Object[] args)
   at Microsoft.UpdateServices.Internal.ClassFactory.CreateInstance(Type type, Object[] args)
   at Microsoft.UpdateServices.Internal.BaseApi.UpdateServer.set_UserSelectedCulture(String value)
   at Microsoft.UpdateServices.UI.AdminApiAccess.AdminApiTools.TrySetServerCulture(String culture)
   at Microsoft.UpdateServices.UI.AdminApiAccess.AdminApiTools.SetServerCulture()
   at Microsoft.UpdateServices.UI.AdminApiAccess.AdminApiTools..ctor(CultureInfo culture, IUpdateServer updateServer)
   at Microsoft.UpdateServices.UI.SnapIn.Common.ServerTools..ctor(ServerSummaryScopeNode serverSummaryScopeNode, SnapInTools snapInTools, IUpdateServer updateServer)
   at Microsoft.UpdateServices.UI.SnapIn.Scope.ServerSummaryScopeNode.ConnectToServer()
   at Microsoft.UpdateServices.UI.SnapIn.Scope.ServerSummaryScopeNode.get_ServerTools()

Open in new window


I have verified that the ODBC from the server can reach the SQL Server and the database successfully:

Microsoft SQL Server ODBC Driver Version 06.03.9600

Running connectivity tests...

Attempting connection
Connection established
Verifying option settings
Disconnecting from server

TESTS COMPLETED SUCCESSFULLY!

Open in new window



Any help would be greatly appreciated.

Thanks,
0
Senior IT System Engineer
Asked:
Senior IT System Engineer
1 Solution
 
Senior IT System EngineerIT ProfessionalAuthor Commented:
This is after installing KB3159706

I've done the post install steps but still not working, so I had to uninstall KB3159706 to make it working again.
0
 
Hector2016Systems Administrator and Solutions ArchitectCommented:
Did you check if your server was patched with the pre-req before apply the KB3159706?

As per https://support.microsoft.com/en-us/kb/3159706 

Pre-req: To apply this update in Windows Server 2012 R2, you must have April 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 (2919355) installed.
1

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Tackle projects and never again get stuck behind a technical roadblock.
Join Now