Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win


WSUS error unable to run properly ?

Posted on 2016-07-18
Medium Priority
Last Modified: 2016-08-04
Hi All,

Can anyone please assist me why my WSUS server is not able to open properly on the server ?

Event error logged:

Log Name:      Application
Source:        Windows Server Update Services
Date:          19/07/2016 1:20:29 PM
Event ID:      7053
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      PRODWSUS01-VM.domain.com
The WSUS administration console has encountered an unexpected error. This may be a transient error; try restarting the administration console. If this error persists, 

Try removing the persisted preferences for the console by deleting the wsus file under %appdata%\Microsoft\MMC\.

System.NullReferenceException -- Object reference not set to an instance of an object.


Stack Trace:
   at Microsoft.UpdateServices.UI.SnapIn.Scope.ServerSummaryScopeNode.ResetScopeNode()

Open in new window

Console error:
The WSUS administration console has encountered an unexpected error. This may be a transient error; try restarting the administration console. If this error persists, 

Try removing the persisted preferences for the console by deleting the wsus file under %appdata%\Microsoft\MMC\.

System.IndexOutOfRangeException -- Index was outside the bounds of the array.


Stack Trace:
   at Microsoft.UpdateServices.Internal.BaseApi.SoapExceptionProcessor.DeserializeAndThrow(SoapException soapException)
   at Microsoft.UpdateServices.Internal.DatabaseAccess.AdminDataAccessProxy.ExecuteSPGetConfiguration()
   at Microsoft.UpdateServices.Internal.BaseApi.UpdateServerConfiguration.Load()
   at Microsoft.UpdateServices.Internal.ClassFactory.CreateWellKnownType(Type type, Object[] args)
   at Microsoft.UpdateServices.Internal.ClassFactory.CreateInstance(Type type, Object[] args)
   at Microsoft.UpdateServices.Internal.BaseApi.UpdateServer.set_UserSelectedCulture(String value)
   at Microsoft.UpdateServices.UI.AdminApiAccess.AdminApiTools.TrySetServerCulture(String culture)
   at Microsoft.UpdateServices.UI.AdminApiAccess.AdminApiTools.SetServerCulture()
   at Microsoft.UpdateServices.UI.AdminApiAccess.AdminApiTools..ctor(CultureInfo culture, IUpdateServer updateServer)
   at Microsoft.UpdateServices.UI.SnapIn.Common.ServerTools..ctor(ServerSummaryScopeNode serverSummaryScopeNode, SnapInTools snapInTools, IUpdateServer updateServer)
   at Microsoft.UpdateServices.UI.SnapIn.Scope.ServerSummaryScopeNode.ConnectToServer()
   at Microsoft.UpdateServices.UI.SnapIn.Scope.ServerSummaryScopeNode.get_ServerTools()

Open in new window

I have verified that the ODBC from the server can reach the SQL Server and the database successfully:

Microsoft SQL Server ODBC Driver Version 06.03.9600

Running connectivity tests...

Attempting connection
Connection established
Verifying option settings
Disconnecting from server


Open in new window

Any help would be greatly appreciated.

Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions

Author Comment

by:Senior IT System Engineer
ID: 41718152
This is after installing KB3159706

I've done the post install steps but still not working, so I had to uninstall KB3159706 to make it working again.

Accepted Solution

Hector2016 earned 2000 total points
ID: 41719011
Did you check if your server was patched with the pre-req before apply the KB3159706?

As per https://support.microsoft.com/en-us/kb/3159706 

Pre-req: To apply this update in Windows Server 2012 R2, you must have April 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 (2919355) installed.

Featured Post

Fill in the form and get your FREE NFR key NOW!

Veeam® is happy to provide a FREE NFR server license to certified engineers, trainers, and bloggers.  It allows for the non‑production use of Veeam Agent for Microsoft Windows. This license is valid for five workstations and two servers.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Here's a look at newsworthy articles and community happenings during the last month.
Microsoft Office 365 is a subscriptions based service which includes services like Exchange Online and Skype for business Online. These services integrate with Microsoft's online version of Active Directory called Azure Active Directory.
This tutorial will walk an individual through the process of configuring basic necessities in order to use the 2010 version of Data Protection Manager. These include storage, agents, and protection jobs. Launch Data Protection Manager from the deskt…
Are you ready to implement Active Directory best practices without reading 300+ pages? You're in luck. In this webinar hosted by Skyport Systems, you gain insight into Microsoft's latest comprehensive guide, with tips on the best and easiest way…

618 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question