Why does Windows Update keep staying on 0 % for several hours without downloading the 25 important updates?

Why does Windows Update keep staying on 0 % for several hours without downloading the 25 important updates?

I have Window 7 Home Premium 64-bit. Nothing happens, just that Windows Update window that is open.
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hermesalphaAsked:
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nobusConnect With a Mentor Commented:
check if these are installed - if not install these manually:
First always make sure you have at SP1 installed. That is required
Install the following patch: https://support.microsoft.com/en-us/kb/3102810
 And then install the newer version of the Windows Update Agent:
https://support.microsoft.com/en-us/kb/949104
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Benjamin VoglarIT ProCommented:
Restart the comp and check for updates again.

This time will work.
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JohnConnect With a Mentor Business Consultant (Owner)Commented:
One fix that works 90% of the time is the following:

1. Go to Windows Update, Update Settings and set Auto Updates to Never.
2. Shut down and start up.
3. Go back to Update settings and set to Automatic.

Updates will start running. Let run overnight and it is very likely updates will be done in the morning.

The same machine will react differently to time depending on what update server it gets. One Patch Tuesday goes fast, the next one takes hours.
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hermesalphaAuthor Commented:
John, if I use your method will I get the chance to de-select one optional update? So Windows Updates doesn't update all optional updates also?

It seems it doesn't work to shut off the computer and restart (I just did that, same thing now: nothing happens).
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JohnConnect With a Mentor Business Consultant (Owner)Commented:
You will get critical updates for sure (but not selective critical updates).

If your machine is reasonably up to date, there should not be many to do.

If you have a lot to do, try the very recent Windows 7 cumulative roll up (April, 2016)

https://support.microsoft.com/en-ca/kb/3125574
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hermesalphaAuthor Commented:
John, I tried your suggestion from ID: 41719002, but it keeps searching (has done it for over an hour) and nothing happens.

Could it be a virus doing this?
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JohnBusiness Consultant (Owner)Commented:
Viruses can have unpredictable results, so certainly you should scan with your own AV and then also with Malwarebytes.

Please try allowing the machine to run overnight. Default setting is to process updates at 3:00am
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hermesalphaAuthor Commented:
I already scanned more than 24 hours with Microsoft Security Essentials and then with Malwarebytes, and then RogueKiller and TDSSKiller. RogueKiller was the only one that found something, but only suspected, nothing like "Trojan" but only suspected paths in the registry.

I scanned because the browser and whole computer acted strangely, very slow and cursor lagging behind my typing (typical indication on a trojan). But nothing was found. And now it works better.
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JohnBusiness Consultant (Owner)Commented:
Now that you have scanned, let updates run overnight.
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jcimarronConnect With a Mentor Commented:
hermesalpha--
This may help
http://www.infoworld.com/article/3069693/microsoft-windows/windows-7-update-scans-taking-forever-kb-3153199-may-solve-the-problem.html
but you will see from internet forums that many people report Win 7 is taking a long time to download and install Updates.
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hermesalphaAuthor Commented:
Still the same thing when I woke up this morning: nothing happens, says "Checking for updates" and nothing more.

I haven't tried your suggestion yet jcimarron, might try it today. What if I can't update any longer, wouldn't that for 100 % make my computer infected by viruses?
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JohnConnect With a Mentor Business Consultant (Owner)Commented:
If it ran past the 3:00am window without updating, something is wrong with the operating system.

Try System File Checker SFC /SCANNOW  and it that does not work, try a Windows 7 Repair Install. You need the Windows 7 DVD for this. Here is a Seven Forums tutorial to help.

http://www.sevenforums.com/tutorials/3413-repair-install.html
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hermesalphaAuthor Commented:
I'm not sure it's something wrong with the operative system, because it seems even those with a new Windows 7 have this problem.

I found this:

http://answers.microsoft.com/en-us/windows/forum/windows_7-update/windows-7-update-stuck-on-searching-for-updates/925926e9-f25d-4b13-bebb-089790dcbeff?auth=1
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hermesalphaAuthor Commented:
I'll try the System Update Readiness Tool now.
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hermesalphaAuthor Commented:
The same thing when I tried this: keeps searching forever.
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hermesalphaAuthor Commented:
I have some jobs I need to get completed before I go to Dell Support which is nearby where I live. So I need to wait around 1 week. Can I wait with the updates so long without too big risk of getting the computer infected? (There are 25 important updates.)
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hermesalphaAuthor Commented:
thanks, I will try your suggestion nobus.

I just received this error message:

Windows Update Standalone Installer
Installer encountered an error: 0x800704c7
The operation was canceled by the user.
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JohnBusiness Consultant (Owner)Commented:
I'm not sure it's something wrong with the operative system, because it seems even those with a new Windows 7 have this problem.

That is true, but these systems will generally update fine when left to update overnight.

Your system does not do this and other update corrections have not worked.

So consider a Repair Install as outlined above.
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Benjamin VoglarConnect With a Mentor IT ProCommented:
HI,

Try this.

Open CMD as admin and enter: wuauclt.exe /resetauthorization /detectnow

Restart comp and try again.

And check that the clock / time on comp is OK.


BR
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jcimarronConnect With a Mentor Commented:
hermesalpha--
"wouldn't that for 100 % make my computer infected by viruses"
Overtime, perhaps, but not right away.

And I doubt a virus or malware is your problem now, if you have been updating regularly before now.
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hermesalphaAuthor Commented:
There is one more thing I'm going to try: The internet connection here has changed since I lived here last time; they do something each 12 hour so the internet is down a few minutes. So I will try my USB internet (portable internet) and see if it has anything to do with my updates being blocked somehow by my fixed ISP where I live now. Maybe it works better with my USB internet.
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hermesalphaAuthor Commented:
Very strange, but now all of a sudden Windows Update began to download all the updates after having had it activated for several hours. Will se how it works in the end though.
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hermesalphaAuthor Commented:
Thanks for your suggestions. Now when I checked Windows Updates a few minutes ago I only had 2 optional updates. I run the sfc/scannow, but received the feedback that there is nothing wrong with the system's integrity. I will try now on and only run Windows Updates manually. I installed nobus' two recommendations also. will see if that will help anything.
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