Avatar of rwheeler23
rwheeler23
Flag for United States of America asked on

Outlook 2013 after recovery all folders and rules are gone.

After recovering from a corrupt pst file and restoring all the emails, I have noticed that all the folders and rules are gone. Where is that information kept and is there any way to recover those as well? The emails were recovered by restoring from a previous pst file.
Outlook

Avatar of undefined
Last Comment
Qlemo

8/22/2022 - Mon
Qlemo

Did you create a new mail profile? AFAIK the rules are bound to that profile.
Folders however are part of the PST file, so they should not get lost if you just replaced the PST file.
ASKER CERTIFIED SOLUTION
Scott C

THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
GET A PERSONALIZED SOLUTION
Ask your own question & get feedback from real experts
Find out why thousands trust the EE community with their toughest problems.
rwheeler23

ASKER
I had folders and rules set up, for example: Customer and then John Smith, Sally Ride, etc underneath the Customer folder. They all went away after I recreated the profile along with all the rules to put emails into each folder.
Scott C

So, yes, the rules would go away and need to be re-created after the profile was rebuilt.

Also, any .PST files you were pointing to would need to be re-added after the new profile creation.

The .PST files would NOT get deleted on an Outlook profile deletion/recreation.
Experts Exchange is like having an extremely knowledgeable team sitting and waiting for your call. Couldn't do my job half as well as I do without it!
James Murphy
rwheeler23

ASKER
Thanks
Qlemo

The accepted answer of ScottCha is basically the same as my comment, which has been posted first. Could you explain why you closed that way?