Solved

Outlook 2013 after recovery all folders and rules are gone.

Posted on 2016-07-19
6
28 Views
Last Modified: 2016-07-19
After recovering from a corrupt pst file and restoring all the emails, I have noticed that all the folders and rules are gone. Where is that information kept and is there any way to recover those as well? The emails were recovered by restoring from a previous pst file.
0
Comment
Question by:rwheeler23
  • 2
  • 2
  • 2
6 Comments
 
LVL 68

Expert Comment

by:Qlemo
ID: 41719087
Did you create a new mail profile? AFAIK the rules are bound to that profile.
Folders however are part of the PST file, so they should not get lost if you just replaced the PST file.
0
 
LVL 29

Accepted Solution

by:
ScottCha earned 500 total points
ID: 41719269
Rules, and views are bound to the Outlook profile.  If you deleted that and recreated, your rules will be gone.

What "folders" are you talking about?  If it's other mailboxes, those will have to be re-added if the profile was re-created.
0
 

Author Comment

by:rwheeler23
ID: 41719306
I had folders and rules set up, for example: Customer and then John Smith, Sally Ride, etc underneath the Customer folder. They all went away after I recreated the profile along with all the rules to put emails into each folder.
0
Microsoft Certification Exam 74-409

Veeam® is happy to provide the Microsoft community with a study guide prepared by MVP and MCT, Orin Thomas. This guide will take you through each of the exam objectives, helping you to prepare for and pass the examination.

 
LVL 29

Expert Comment

by:ScottCha
ID: 41719317
So, yes, the rules would go away and need to be re-created after the profile was rebuilt.

Also, any .PST files you were pointing to would need to be re-added after the new profile creation.

The .PST files would NOT get deleted on an Outlook profile deletion/recreation.
0
 

Author Closing Comment

by:rwheeler23
ID: 41719590
Thanks
0
 
LVL 68

Expert Comment

by:Qlemo
ID: 41719632
The accepted answer of ScottCha is basically the same as my comment, which has been posted first. Could you explain why you closed that way?
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Exchange 2003 converted to VM but now email does not work 5 63
outlook 3 48
copy the content of word to outlook 3 49
exchange, outlook 4 18
Resolve DNS query failed errors for Exchange
Following basic email etiquette rules will help you write a professional email and achieve a good, lasting impression with your contacts.
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …

920 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

14 Experts available now in Live!

Get 1:1 Help Now