Zip file - Volume can not be used as both the source and destination

Hi there,

One of our users created a zip file, but when we try to unzip it, it keeps giving the message below.  

"The same volume can not be used as both the source and destination"

The user doesn't know what they did when they first created the zip file, but is there any way to retrieve the files and get rid of this error?  The zip file is 1.1GB so we know it has files in it.  I believe the file was created with WinZip.

Thanks in advance for any help!

- Christian
Christian PalaciosSenior IT Systems AdministratorAsked:
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Christian PalaciosSenior IT Systems AdministratorAuthor Commented:
We ended up fixing it after reading this article: http://kb.winzip.com/kb/entry/126/.  Pass it along to anyone who may have this problem in the future.
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Tim PhillipsWindows Systems AdministratorCommented:
Have you tried moving the zip file somewhere else on the drive and then unzipping it?  It may be trying to restore to the original location where the zip is located.
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Tim PhillipsWindows Systems AdministratorCommented:
Also, try unzipping on another computer.
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Christian PalaciosSenior IT Systems AdministratorAuthor Commented:
Thanks.  I just tried to extract it by copying it to another location and now it is asking for disk number 1.  I press OK but nothing happens.  It's almost as if this was split up in multiple zip files but there is only one file in the original location.

- Christian
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nobusCommented:
ask the user what he did, or let him make a new file
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Christian PalaciosSenior IT Systems AdministratorAuthor Commented:
Provided online solution.
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