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Have you tried moving the zip file somewhere else on the drive and then unzipping it? &nbsp;It may be trying to restore to the original location where the zip is located.
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Have you tried moving the zip file somewhere else on the drive and then unzipping it?  It may be trying to restore to the original location where the zip is located.

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Also, try unzipping on another computer.
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Thanks. &nbsp;I just tried to extract it by copying it to another location and now it is asking for disk number 1. &nbsp;I press OK but nothing happens. &nbsp;It's almost as if this was split up in multiple zip files but there is only one file in the original location.<br />
<br />
- Christian
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Thanks.  I just tried to extract it by copying it to another location and now it is asking for disk number 1.  I press OK but nothing happens.  It's almost as if this was split up in multiple zip files but there is only one file in the original location.

- Christian

ask the user what he did, or let him make a new file

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Hi there,<br />
<br />
One of our users created a zip file, but when we try to unzip it, it keeps giving the message below. &nbsp;<br />
<br />
&quot;The same volume can not be used as both the source and destination&quot;<br />
<br />
The user doesn't know what they did when they first created the zip file, but is there any way to retrieve the files and get rid of this error? &nbsp;The zip file is 1.1GB so we know it has files in it. &nbsp;I believe the file was created with WinZip.<br />
<br />
Thanks in advance for any help!<br />
<br />
- Christian
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Hi there,

One of our users created a zip file, but when we try to unzip it, it keeps giving the message below.  

"The same volume can not be used as both the source and destination"

The user doesn't know what they did when they first created the zip file, but is there any way to retrieve the files and get rid of this error?  The zip file is 1.1GB so we know it has files in it.  I believe the file was created with WinZip.

Thanks in advance for any help!

- Christian

Zip file - Volume can not be used as both the source and destination

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