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This is a little odd. The path to Outlook is &quot;C:\Program Files\Microsoft Office 15\root\office15\outlook.e<wbr />xe&quot;. When I right click on it and go to &quot;Properties&quot; there is not compatibility TAB. The is Windows 10 32-bit. Screen shot attached.<br />
<a href="https://filedb.experts-exchange.com/incoming/2016/07_w30/1107467/Capture.PNG" target="_blank" class="file-inline" title="Capture.PNG (184 KB)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>Capture.PNG</a>
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Capture.PNG

Outlook-Exe-Properties.jpg

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Shoot. The start menu covered it but the properties of Outlook.exe are on the left. The properties of the shortcut are on the right.<br />
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I just checked mine (Office 2016 on Windows 10) and my outlook.exe has the same tabs displayed as the 2013 outlook.exe in the screen shot. I know the compatibility TAB of which you speak. Looks like they might have done away with them in Windows ...<br />
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I did find an &quot;Old&quot; Windows 7 computer running Office 2013 and indeed there is a compatibility TAB. Just not in Windows 10.......
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Oh, OK. Drat: I really thought that was it. &nbsp; Do the permissions on the EXE allow users to read/execute the file? &nbsp;Have you checked UAC settings to be sure they're not set too high?<br />
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I'll check into this some more to see if i can find a better answer.<br />
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Meanwhile, if you click the &quot;Advanced&quot; button in the shortcut properties, make sure that option to run with Admin rights is not checked:<br />
<a href="https://filedb.experts-exchange.com/incoming/2016/07_w30/1107478/Outlook-Shortcut-Properties.jpg" target="_blank" title="Outlook Shortcut Properties (97 KB)"><img alt="Outlook Shortcut Properties" class="file-block lazyload" style="max-width: 794px;" data-src="https://filedb.experts-exchange.com/incoming/2016/07_w30/1107478/Outlook-Shortcut-Properties.jpg" /></a>
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Outlook-Shortcut-Properties.jpg

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This one turned out to be a corrupt user profile. Not a corrupt Outlook profile. Thanks guys.
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Just did a Windows 10 Upgrade. They have their own Exchange Server (SBS2011). The Outlook 2013 icon on the desktop already has a Yellow and Blue shield on it. When Outlook opens it asks for credentials and nothing works. Even went in to Credentials Manager and deleted everything.<br />
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The only way to get Outlook to work is to make the user a local administrator
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Just did a Windows 10 Upgrade. They have their own Exchange Server (SBS2011). The Outlook 2013 icon on the desktop already has a Yellow and Blue shield on it. When Outlook opens it asks for credentials and nothing works. Even went in to Credentials Manager and deleted everything.

The only way to get Outlook to work is to make the user a local administrator

Office 2013 keeps asking for credentials

Windows 10 is a personal computer operating system featuring the "universal application architecture" (UAP); apps can be designed to run across multiple devices with nearly identical code, including PCs, tablets, smartphones, embedded systems, Xbox One, Surface Hub and HoloLens. Windows 10 also includes a virtual desktop system, a window and desktop management feature called Task View, the Microsoft Edge web browser, support for fingerprint and face recognition login, voice-based search (Cortana), new security features for enterprise environments, and DirectX 12 and WDDM 2.0 to improve the operating system's graphics capabilities for games.

Windows 10

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.