We have an email called "firstname.lastname@example.org". When our automated emails are sent out, the "reply to" is somehow set to populate 4 different email addresses in the recipients "To" field. In other words, when the recipient receives the email and hits "reply", it does not reply to Service@contuso.com, it actually replies to 4 different employees, here. I may not have said it well, so I'll try to illustrate:
We send an email from our Service@contuso.com email address. We send the email to Joe@customer.com. Joes receives the email and hits "reply" and the "To" field has Harry@contuso.com, Jill@contuso.com, Fred@contuso.com and Lily@contuso.com. How does that work, and more importantly, where do I go to edit those settings?
The point to all of this is that I have a programmer working on a project and we need that feature to work in an automated email process, where the "reply to" is programmed to always fill in the various email addresses so that each person here receives the reply.
We use SBS 2008 and Exchange 2007 and desktops are running Outlook 2007 using .ost file.