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Unable to connect to published app from MAC to Windows 2012.

I am new to MAC and using a MAC Book to launch an app being published by a Windows 2012 RDS Server.  I am seeing this message "Disconnected Notify IT to check the remote Windows server configuration and service".  

I do not see this message on the PC.  

Please advise if you have an idea of how to fix this.

If this is a local firewall issue, please advise where I should go and check.  

Thanks,
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Britt Thompson
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