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how to change open a company file location on quickbooks

When you try to open a new company in QB, the patch is default to C:
Our files are in the network. How do we make that path to stay as a default location, every time we exit out and open the program
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Rezwan Senobarian
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Rezwan Senobarian
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1 Solution
 
JohnBusiness Consultant (Owner)Commented:
You need to have the Server Manager installed on your server and scan for the file in order for Multi User to work properly.

You can open from any local network location but the Server Manager should be running.

Once opened, the network location will show in your open file list. QB does not have a default file location, only the most recent ones opened.
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Rezwan SenobarianAuthor Commented:
@John Hurst

John; the problem is that, it wouldn't keep the last location, which is a mapped drive
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JohnBusiness Consultant (Owner)Commented:
Are you using a Server or a NAS type device?

Did you install Server Manager?

If you install QB properly, it should keep a list. If you open QB with no Company (close if one is open), what is in the list in the center window. Is Edit List active ?
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Rezwan SenobarianAuthor Commented:
The Edit list is not active. It keep going back to the public user folder not the QB mapped drive
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JohnBusiness Consultant (Owner)Commented:
I suggest then, that you uninstall QuickBooks, restart the computer, install it and update it (there are updates).

Test again.
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Rezwan SenobarianAuthor Commented:
@ John

I did. still the same.. it works fine on one of the computers other, are having the same issue
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JohnBusiness Consultant (Owner)Commented:
Is Server Manager running properly?
Is the device storing the company file slow?
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Rezwan SenobarianAuthor Commented:
Yes it is running and not even slow. it is actually pretty fast
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JohnBusiness Consultant (Owner)Commented:
Thanks.  For the problem computers, make a new, test, Windows User Profile (Account), Log into the new account and test QB that way.
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Rezwan SenobarianAuthor Commented:
It is weird... does not work. I created a shortcut to that folder in the current path. but not practical
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JohnBusiness Consultant (Owner)Commented:
I have a lot of clients plus my own machines all running QuickBooks V2016 (and then versions before that) and none have this issue (or had).

1. Make a copy of the company file to the local drive of a problem computer with QuickBooks. Open the  file locally. Does the file list appear?

2. If no, and still with the company file local (NOT on your network), open QB, File, Utilities, and Rebuild. Keep the backup local and let the Rebuild proceed. When done, does the file list appear?

3. Try a completely different computer.
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Rezwan SenobarianAuthor Commented:
@ John

I have already done that. Same same.. goes back to Company file under C drive
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JohnBusiness Consultant (Owner)Commented:
Do you have Intuit Support? Can you lodge a case?
Do you have a bad copy of QuickBooks (that is, is the download bad)?
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Rezwan SenobarianAuthor Commented:
I dont have support. and just so you know it is not a file. That mapped folder contains tens of QB files :(
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JohnBusiness Consultant (Owner)Commented:
That mapped folder contains tens of QB files

Do you simply have too many files for the list?
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Rezwan SenobarianAuthor Commented:
Yes, That is correct
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JohnBusiness Consultant (Owner)Commented:
Maybe separate the files into folders with fewer data files.

Then create a QB shortcut for each folder.  Have it open just the 5 files in the one folder.
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JohnBusiness Consultant (Owner)Commented:
I have explained how to do this in https:#a41731925 and Rezwan Senobarian has agreed with my assessment
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