asked on Exchange 2010 mail retention / prevent deleted items?
Here is the situation i'm present with. Owner does not want his users to be able to delete items out of their deleted items folder. We are running SBS 2011 with Exchange 2010 SP3.
I know there is a retention that keeps email for 14 days I believe after it has been deleted from the deleted items folder. I am not sure of the options that are available to me, but i do not believe there is a way to prevent the user from deleting the items... maybe a way to prevent a purge or shift+delete a mail item?
I've also heard about journaling, but not sure what/how to use it. Maybe creating some kind of rule after an item has been deleted can move it to the journaling mailbox for the owner to peruse?
I know there is a retention that keeps email for 14 days I believe after it has been deleted from the deleted items folder. I am not sure of the options that are available to me, but i do not believe there is a way to prevent the user from deleting the items... maybe a way to prevent a purge or shift+delete a mail item?
I've also heard about journaling, but not sure what/how to use it. Maybe creating some kind of rule after an item has been deleted can move it to the journaling mailbox for the owner to peruse?
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Adam Brown
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Enable Litigation Hold on the mailbox(es). This is possible in Exchange 2010 and prevents the purging of deleted items in the mailbox. Users can "delete" items, but the messages will be stored and retained in a hidden folder that no one has permission to delete messages from for as long as the litigation hold remains. http://www.msexchange.org/articles-tutorials/exchange-server-2010/compliance-policies-archiving/exchange-2010-litigation-hold-part1.html has a detailed and in-depth write-up on the feature. Note, though, that it does require an Exchange Enterprise CAL for each mailbox that has a Litigation Hold in effect to be compliant with licensing.
I am not familiar with the 3rd party tools for journaling what kind of features or why is it worth it to get it?
I guess Journaling is more for everyone in the organization or mass users vs litigation hold which just holds all deleted items more for a particular user... although i guess you could create a policy so it applies to everyone.
I guess journaling is more of what the owner wants to peruse all the emails.