troubleshooting Question

Microsoft Dynamics CRM user does not trigger email when closing as won

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Knightsman asked on
Microsoft DynamicsMicrosoft Applications
4 Comments1 Solution177 ViewsLast Modified:
We have a workflow that is set to send an email when an opportunity is closed as WON.  however, we have a user, that when they close the opportunity as won, it does not send an email out.  

Any ideas?  

here is the workflow currently in place.
Dynamics Workflow to send emails
ASKER CERTIFIED SOLUTION
Feridun Kadir
Principal Consultant

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