Avatar of snoopaloop
snoopaloop
Flag for United States of America asked on

Windows 8.1 C drive ran out of C drive space

I deleted 10 gigs on the C by moving the OST file.  However, windows still goes into safe mode.  Anyway, to get windows 8.1 to boot normal without using refresh your PC or reset your PC?
Windows 8Windows OSStorage

Avatar of undefined
Last Comment
snoopaloop

8/22/2022 - Mon
REIT

Have you tried running a disk cleanup?

I would also remove any applications you don't use, you can use Treesize to see where the majority of the space is being used then look into that area.
snoopaloop

ASKER
As mentioned before, I already removed 10 gig with copying and deleting the OST.  How do I get it to boot when I already freed up disk space?  It says "startup repair couldn't repair your PC"  log file c:\windows\system32\logfiles\srt\srtTrail.txt
itnifl

Check the log file you just mentioned, and also check event viewer if you are able to boot to safe mode. Start -> Run -> eventvwr
, then hit enter.

Searching for clues in logs is cumbersome, but patience often pays.
Your help has saved me hundreds of hours of internet surfing.
fblack61
snoopaloop

ASKER
i ran notepad on the log file and narrowed down the error message to "System files integrity check and repair failed-error code 0x490"

sfc /scannow suggested from the link did not report issues nor did it fix anything.
Tried chkdsk /f/r C: ...  Windows has scanned the file system and found no problems
Tried restoring registry hives from regbackup

Does anyone know how to run bootrec.exe?   The link suggested I run it but bootrec quickly stops running stating "total identified windows installations: 0"
SOLUTION
Knightsman

THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
GET A PERSONALIZED SOLUTION
Ask your own question & get feedback from real experts
Find out why thousands trust the EE community with their toughest problems.
snoopaloop

ASKER
Any boot utilities to confirm the integrity of the SSD?
SOLUTION
pgm554

THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
⚡ FREE TRIAL OFFER
Try out a week of full access for free.
Find out why thousands trust the EE community with their toughest problems.
SOLUTION
nobus

THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
⚡ FREE TRIAL OFFER
Try out a week of full access for free.
Find out why thousands trust the EE community with their toughest problems.
snoopaloop

ASKER
It gives some unhelpful error message that I can't remember.   This results in booting windows 8.1 repair mode that does absolutely nothing to fix the problem other than providing a DOS window for me to free up some data.  I made a USB diagnostics stick from the Lenovo site but it gives a black screen with a couple hieroglyphics after booting all the way to the point where you the link GUI is about to load.   Meanwhile, my other Lenovo loads the stick just fine.  I think I may wipe and load windows 7.  The SSD drive is a sumsung.  See attached file.    Maybe I can attach the drive as an external USB and run some diagnostics from the Samsung site?   Also, I wanted to try pull one of two video cards to see if that helps with boot bit they seemed to be bonded.  See attached file
samsung.jpg
video.jpg
⚡ FREE TRIAL OFFER
Try out a week of full access for free.
Find out why thousands trust the EE community with their toughest problems.
snoopaloop

ASKER
Update:  I pulled the SSD and the Lenovo diagnostics works.
SOLUTION
pgm554

THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
⚡ FREE TRIAL OFFER
Try out a week of full access for free.
Find out why thousands trust the EE community with their toughest problems.
nobus

Lenovo has no diag for an SSD - best use the software from samsung
and check the firmware with it too
snoopaloop

ASKER
Why are my options limited for diagnosing and updating the SSD?  See attached file...
Capture.JPG
This is the best money I have ever spent. I cannot not tell you how many times these folks have saved my bacon. I learn so much from the contributors.
rwheeler23
pgm554

I would call Samsung to help troubleshoot.
You've done all the easy stuff.
SOLUTION
nobus

THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
⚡ FREE TRIAL OFFER
Try out a week of full access for free.
Find out why thousands trust the EE community with their toughest problems.
ASKER CERTIFIED SOLUTION
pgm554

THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
⚡ FREE TRIAL OFFER
Try out a week of full access for free.
Find out why thousands trust the EE community with their toughest problems.
nobus

yep, it looks like it

if possible, test it on another pc, and run the diag there too
Knightsman

I wouldn't trust that SSD after this.  Depending on when you bought it, should be under warranty, I would call them up and have them send a new one.
⚡ FREE TRIAL OFFER
Try out a week of full access for free.
Find out why thousands trust the EE community with their toughest problems.
snoopaloop

ASKER
Interesting.  So the "unknown" is a red flag.  I will replace it.  Thanks guys!
snoopaloop

ASKER
Thanks!  I have solid understanding of what to use to troubleshoot next time I have issues with these hooptie Lenovos.