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Outlook for Office 16

Folks,
For an unknown reason I cannot open up Outlook for Office 16. All I get is the screen below.

Outlook not responding
I am running Windows 10/64.
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Frank Freese
Asked:
Frank Freese
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2 Solutions
 
Edward PamiasTeam Lead RRS DeskCommented:
Do you have an outlook profile setup already?
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JohnBusiness Consultant (Owner)Commented:
That is the starting screen and it won't start. After checking for your Outlook Profile, try two things:

1. Repair Office from Control Panel.
2. Try a new, test Windows User Profile (Account), log in to the new account and test Outlook.
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Edward PamiasTeam Lead RRS DeskCommented:
Try running in safe mode. Hit the windows and R key to bring up the run line. Type outlook.exe /safe .... see if it loads.
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Frank FreeseAuthor Commented:
I have a user profile already set up
Let me try some of these suggestions now
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Edward PamiasTeam Lead RRS DeskCommented:
A couple of other things to try before the repair. If the safe mode works that means an add-in is causing problems for you. You can disable them as needed. Another thing to try is below....

Under control Panel, select mail. At the next screen select email accounts. On the next screen highlight the mailbox and select change. On the next screen  Uncheck "Used Cached Exchange Mode".
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Frank FreeseAuthor Commented:
The computer is a stand alone system BTW. I now get the message "Please wait for the ProfSVC". I've tried everyone's suggestion with no luck. In going to the Control Panel - Mail, I can successfully test out/in mail and this works fine.
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Frank FreeseAuthor Commented:
I wound up doing a system restore and Outlook came back. Thanks for your help
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JohnBusiness Consultant (Owner)Commented:
You are very welcome and I was happy to help.
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