Solved

Outlook for Office 16

Posted on 2016-07-20
8
72 Views
Last Modified: 2016-07-20
Folks,
For an unknown reason I cannot open up Outlook for Office 16. All I get is the screen below.

Outlook not responding
I am running Windows 10/64.
0
Comment
Question by:Frank Freese
  • 3
  • 3
  • 2
8 Comments
 
LVL 15

Expert Comment

by:Edward Pamias
ID: 41721695
Do you have an outlook profile setup already?
0
 
LVL 93

Assisted Solution

by:John Hurst
John Hurst earned 250 total points
ID: 41721709
That is the starting screen and it won't start. After checking for your Outlook Profile, try two things:

1. Repair Office from Control Panel.
2. Try a new, test Windows User Profile (Account), log in to the new account and test Outlook.
0
 
LVL 15

Expert Comment

by:Edward Pamias
ID: 41721710
Try running in safe mode. Hit the windows and R key to bring up the run line. Type outlook.exe /safe .... see if it loads.
0
Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

 

Author Comment

by:Frank Freese
ID: 41721817
I have a user profile already set up
Let me try some of these suggestions now
0
 
LVL 15

Accepted Solution

by:
Edward Pamias earned 250 total points
ID: 41721829
A couple of other things to try before the repair. If the safe mode works that means an add-in is causing problems for you. You can disable them as needed. Another thing to try is below....

Under control Panel, select mail. At the next screen select email accounts. On the next screen highlight the mailbox and select change. On the next screen  Uncheck "Used Cached Exchange Mode".
0
 

Author Comment

by:Frank Freese
ID: 41721901
The computer is a stand alone system BTW. I now get the message "Please wait for the ProfSVC". I've tried everyone's suggestion with no luck. In going to the Control Panel - Mail, I can successfully test out/in mail and this works fine.
0
 

Author Comment

by:Frank Freese
ID: 41722077
I wound up doing a system restore and Outlook came back. Thanks for your help
0
 
LVL 93

Expert Comment

by:John Hurst
ID: 41722079
You are very welcome and I was happy to help.
0

Featured Post

Microsoft Certification Exam 74-409

Veeam® is happy to provide the Microsoft community with a study guide prepared by MVP and MCT, Orin Thomas. This guide will take you through each of the exam objectives, helping you to prepare for and pass the examination.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you don't know how to downgrade, my instructions below should be helpful.
Read this checklist to learn more about the 15 things you should never include in an email signature.
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…

803 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question