Removing Recoverable Items in PST file

garyaeck
garyaeck used Ask the Experts™
on
I have a PST file that was used for backup  - there was 20G of data in the Deleted Items file - and when I emptied the Deleted Items and did a Compact, the PST file size did not shrink. It looks like it is still in the Recoverable Items folder. How do I empty this, so that I can shrink the PST file? Outlook 2013 is what I am using.
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Christopher Jay WolffWiggle My Legs, Owner

Commented:
Attached is file is PDF of how to recover files and folders.  I am including it to show the menu screen to purge the Recover Deleted Items Folder as shown here.

Menu screen for Outlook 2013 to purge the Recover Deleted Items Folder.
This is found by clicking Folder tab in ribbon, then in the ribbon section named "Clean Up" click on Recover Deleted Items.

I will see if I can attach the helpful article and video in a minute or so.
Christopher Jay WolffWiggle My Legs, Owner

Commented:
You probably have to be connected to your email server in order for the Recovery files to be deleted there.
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Author

Commented:
I am NOT trying to recover anything - I am trying to purge the Recoverable Items from the PST file.
Venn TorrenceData Analyst

Commented:
Outlook doesn’t shrink directly PST file when you delete something from it, for performance reasons. You have two options 1: wait for this to happen (auto compact), 2: manually- use compact process via compact now. In your scenario, you also use compact now, so I think you needs to wait for Outlook auto compact. When more than 20% of the total size of the PST file out of white space Outlook will shrink the file in background process when your computer in the idle.

Author

Commented:
I have tried to use the COMPACT NOW, and it did not work.
I ran the file through the PST file checker (ScanPST), and it did find some issues.
I am running the COMPACT NOW again - it has been running for 10 hours, but at least I am seeing the size of the PST file shrinking from 40G to 36G (and continuing to shrink slowly).
Wiggle My Legs, Owner
Commented:
Hi.  Yes I understood you on purging.  As I tried to explain I only included the recovery info for the screen grab where I highlighted select all and purge.  Whether recovering or purging some info still applies.  Hope it works for you.
Venn TorrenceData Analyst
Commented:
Hi,
 
I found the same query at here: http://www.pcreview.co.uk/threads/compact-now-is-not-reducing-after-clearning-the-delete-folder.3978252/ you can visit here, may be its helpful for you.
Christopher Jay WolffWiggle My Legs, Owner

Commented:
Either solution provided works.  Recommend split points.
Christopher Jay WolffWiggle My Legs, Owner

Commented:
Both solutions provide a working answer.

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