garyaeck
asked on
Removing Recoverable Items in PST file
I have a PST file that was used for backup - there was 20G of data in the Deleted Items file - and when I emptied the Deleted Items and did a Compact, the PST file size did not shrink. It looks like it is still in the Recoverable Items folder. How do I empty this, so that I can shrink the PST file? Outlook 2013 is what I am using.
You probably have to be connected to your email server in order for the Recovery files to be deleted there.
Found it.
https://support.office.com/en-us/article/Recover-deleted-items-in-Outlook-for-Windows-49E81F3C-C8F4-4426-A0B9-C0FD751D48CE?ui=en-US&rs=en-US&ad=US
Is this what you're trying to do?
https://support.office.com/en-us/article/Recover-deleted-items-in-Outlook-for-Windows-49E81F3C-C8F4-4426-A0B9-C0FD751D48CE?ui=en-US&rs=en-US&ad=US
Is this what you're trying to do?
ASKER
I am NOT trying to recover anything - I am trying to purge the Recoverable Items from the PST file.
Outlook doesn’t shrink directly PST file when you delete something from it, for performance reasons. You have two options 1: wait for this to happen (auto compact), 2: manually- use compact process via compact now. In your scenario, you also use compact now, so I think you needs to wait for Outlook auto compact. When more than 20% of the total size of the PST file out of white space Outlook will shrink the file in background process when your computer in the idle.
ASKER
I have tried to use the COMPACT NOW, and it did not work.
I ran the file through the PST file checker (ScanPST), and it did find some issues.
I am running the COMPACT NOW again - it has been running for 10 hours, but at least I am seeing the size of the PST file shrinking from 40G to 36G (and continuing to shrink slowly).
I ran the file through the PST file checker (ScanPST), and it did find some issues.
I am running the COMPACT NOW again - it has been running for 10 hours, but at least I am seeing the size of the PST file shrinking from 40G to 36G (and continuing to shrink slowly).
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Either solution provided works. Recommend split points.
Both solutions provide a working answer.
This is found by clicking Folder tab in ribbon, then in the ribbon section named "Clean Up" click on Recover Deleted Items.
I will see if I can attach the helpful article and video in a minute or so.