asked on How do I find more information about “Sorry, something went wrong with adding the app.” error in Sharepoint 2013?
When I attempt to deploy an HP Records Manager app in Sharepoint Server 2013, I receive the following error in my App Catalogue: “Sorry, something went wrong with adding the app.”
To recreate this issue:
1. Go to my app catalogue and upload the .app inside “Apps for SharePoint”
2. Go to Site Contents > Add an App > Choose the HP Records Manager App
3. Then see the following error as Sharepoint attempts to add this app.
See screenshot attached (Errors.png)
I attempted to pinpoint the error with ULS Viewer as I recreated the issue but there were no errors outstanding.
Where can I find more information about this error?
Development Build:
Server 1:
Windows Server 2012 R2 with Active Directory
SQL Server 2012 SP3
Sharepoint Server 2013 SP1 with July updates
Server 2:
Windows Server 2012 R2 with Active Directory
SQL Server 2012 SP3
HP Records Manager 8.3.9088
Errors.PNG
To recreate this issue:
1. Go to my app catalogue and upload the .app inside “Apps for SharePoint”
2. Go to Site Contents > Add an App > Choose the HP Records Manager App
3. Then see the following error as Sharepoint attempts to add this app.
See screenshot attached (Errors.png)
I attempted to pinpoint the error with ULS Viewer as I recreated the issue but there were no errors outstanding.
Where can I find more information about this error?
Development Build:
Server 1:
Windows Server 2012 R2 with Active Directory
SQL Server 2012 SP3
Sharepoint Server 2013 SP1 with July updates
Server 2:
Windows Server 2012 R2 with Active Directory
SQL Server 2012 SP3
HP Records Manager 8.3.9088
Errors.PNG
Microsoft SharePoint
Last Comment
Arikkan
This can happen due to a lot of reasons. But sometimes this problem might be because of using a custom master page, check this link to get in more detailed.
As a workaround, try uninstalling the app and deploy it again, delete the app and its instances from the recycle bin also and then try, also check for the logs if possible for the exact failure.
In SharePoint 2013, you can get the app instance and delete it using Get-SPAppInstance Powershell command: https://technet.microsoft.com/en-us/library/jj219678.aspx?f=255&MSPPError=-2147217396
Hope this helps!
As a workaround, try uninstalling the app and deploy it again, delete the app and its instances from the recycle bin also and then try, also check for the logs if possible for the exact failure.
In SharePoint 2013, you can get the app instance and delete it using Get-SPAppInstance Powershell command: https://technet.microsoft.com/en-us/library/jj219678.aspx?f=255&MSPPError=-2147217396
Hope this helps!
ASKER
I went into details and found the following error that I am now trying to solve.
ErrorApp.png
ErrorApp.png
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ASKER
I will look through these today and see what I can solve. Thanks.
ASKER
I have a different issue now but this one is solved.
Error.png