troubleshooting Question

How do I find more information about “Sorry, something went wrong with adding the app.” error in Sharepoint 2013?

Avatar of Arikkan
ArikkanFlag for United States of America asked on
Microsoft SharePoint
6 Comments1 Solution1749 ViewsLast Modified:
When I attempt to deploy an HP Records Manager app in Sharepoint Server 2013, I receive the following error in my App Catalogue: “Sorry, something went wrong with adding the app.”

To recreate this issue:
1.      Go to my app catalogue and upload the .app inside “Apps for SharePoint”
2.      Go to Site Contents > Add an App > Choose the HP Records Manager App
3.      Then see the following error as Sharepoint attempts to add this app.
 
See screenshot attached (Errors.png)

I attempted to pinpoint the error with ULS Viewer as I recreated the issue but there were no errors outstanding.

Where can I find more information about this error?

Development Build:
Server 1:
Windows Server 2012 R2 with Active Directory
SQL Server 2012 SP3
Sharepoint Server 2013 SP1 with July updates

Server 2:
Windows Server 2012 R2 with Active Directory
SQL Server 2012 SP3
HP Records Manager 8.3.9088
Errors.PNG
ASKER CERTIFIED SOLUTION
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